Alicia Delgado

Provided comprehensive information and advice to travelers regarding local attractions, events, travel options, and accommodation. Managed bookings for tours, activities, visitor attractions, and lodging, ensuring seamless customer experiences.

Efficiently took customer orders and accurately delivered them, ensuring a positive dining experience. Maintained a high standard of customer service in a fast-paced catering environment.

Promoted and sold tourism products to customers, effectively communicating features and benefits. Provided detailed information to assist customers in their purchasing decisions.

Managed reservations and performed various administrative duties to ensure smooth operations. Provided excellent customer-oriented service, addressing guest needs and inquiries.

Handled all incoming reservation calls, providing detailed information to potential guests. Assisted customers with their booking inquiries and ensured accurate reservation processing.

Provided excellent customer service, managed till operations, and handled cash reconciliation. Responsible for displaying merchandise attractively to enhance sales.

Delivered exceptional customer service, operated the till, and performed daily cash reconciliation. Ensured appealing product displays to optimize the shopping experience.

Completed a degree in Modern Languages at ULPGC, focusing on linguistic studies. This program provided a comprehensive understanding of various languages and their cultural contexts.

Obtained a qualification as a Travel Agent from Liceo 2000. This training equipped me with essential skills for the travel industry, including booking and itinerary planning.

Completed a qualification in Fare & Ticketing at West London College. This program provided specialized knowledge in airline ticketing systems and fare calculation.

Received training in Handling of Airlines from Centro de Formación Aeroportuaria. This qualification focused on airport operations and airline procedures.