Rafael OrtizRO
Open to opportunities

Rafael Ortiz

@rafaelortiz

I´m a Trainer, Business Coach, and a Master's level in sales and negotiation skills.

United States
Message

What I'm looking for

Looking for a job as a sales trainer, sales techniques, and negotiation skills.

Sales coach

Design of training plans

Development of training programs in virtual environments, LMS

Development of training tools (web design, podcast, virtual learning)

Over 25 years of experience in the Healthcare System, and Pharmaceutical industry. Business Coach, Trainer, and Development Manager. I have held positions in Pharmaceutical sales, Training Manager, and Business Consultant in Strategy, Structure, and Culture. Medical Spanish Trainer, and Emotional Intelligence Coach. I have experience developing virtual tools for Communication and Training Courses (websites, podcasts, videos, and LMS). Master level in negotiation skills. Sales team trainer with extensive experience in sales techniques and negotiation skills. Systemic, critical thinking, and generator of innovative solutions. Proficient in Spanish (C2).

Experience

St. Joseph´s Health logoSH
Current

Training Specialist

St. Joseph´s Health

Feb 2022 - Present (2 years 4 months)

In charge of the training for the healthcare team of selected information systems that support the clinical documentation system (Cerner).
Trainer in English and Spanish language in clinical documentation system and Annual Mandatory Training (RELIAS LMS).
Responsible for the educational curriculum required to teach clinical and non-clinical end users so that they meet competency requirements.

Baxter logoBA

Training Manager

Baxter

May 2006 - Feb 2008 (1 year 9 months)

Developed policies, sales, and negotiation training programs, coaching for sales and marketing team, clients, and commercial stakeholders.
Innovated new sales training methodologies, ensuring the implementation and development of commercial team training programs.
Trainer in self-care protocols for patients with renal disease and dialysis.

GS

External Trainer and Business Consultant

Genetica Organizacional SAS

Feb 2008 - Nov 2021 (13 years 9 months)

Business Consultant focused on developing processes to achieve business goals and high standards of performance and productivity in employees.
KPI´s design expert to accurate the management decision making.
Implement coaching sessions (one-on-one) with managers and area directors.

AS

Member Board of Directors

Al Pharma SAS

Feb 2013 - Nov 2020 (7 years 9 months)

Defined the annual organizational strategic planning with key indicators with the general manager and the other staff members
Protected the organization’s assets and member’s financial investment
Tracked, controlled, and assessed the main responsibilities of the General Manager

Sanofi logoSA

Training Manager

Sanofi

Dec 1996 - Apr 2006 (9 years 4 months)

Monitored, measured, and implemented training programs for the sales force to get the sales quota and the main sales and marketing key performance indicators.
Responsible for the training process of the sales and marketing team, and for the sales force excellence (SFE) programs.
Developed and implemented sales, coaching and negotiation techniques in Central and South America.

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