Sandra Milena Hernandez Rodriguez

Taught the Marketing Introduction module as part of the High Management in Marketing specialization program. Delivered courses on Management Models and Introduction to Modern Coaching Management within the High Management in Business specialization.

Identified leads and sales opportunities, consistently updating the HubSpot CRM. Monitored sales goals and managed key information for construction projects.

Managed the charge accounts process for government and regional contractors, including follow-up and adjustment of returned accounts. Maintained organized and updated contractor and provider folders, providing internal customer service and administrative guidance.

Provided transportation for children with special needs for the school district. Managed driver applications, paperwork, documents, and district system requirements.

Led a pedagogical project focused on building didactic resources for school teachers. This involved overseeing the development and implementation of educational materials.

Trained doctors in the implementation process of Ecopetrol's Clinical Records. Ensured effective adoption and utilization of the new system.

Taught undergraduate courses including Quality Management, Knowledge Management, Market Research, and International Marketing. Advised students on thesis projects and research initiatives.

Followed up on national and global account sales and post-sales processes. Maintained records of leads and deals using Salesforce CRM.

Designed the company's sales process and managed client meeting agendas. Selected CRM tools and designed processes for lead management and database updates.

Identified leads and opportunities, and delivered presentations to new prospects and clients. Attended follow-up meetings with project teams and clients, and managed account receivable follow-up.

Identified leads and opportunities for the company. Prepared and delivered presentations for meetings with new prospects and clients.

Trained administrative staff, nurses, and doctors in the usage of health software. Provided support for software usage across all assigned hospital areas.

Strengthened national relief programs and projects, and developed the action plan for the Colombia Red Cross National Relief. Represented the Colombia Red Cross to other institutions.

Completed a comprehensive curriculum in business administration. Gained foundational knowledge in management, finance, and organizational operations.

Pursued advanced studies in marketing management. Focused on strategic marketing, market research, and brand development.