Radhika TK
@radhikatk
Experienced Technical Communications Manager with 15 years of exp with a passion for science
What I'm looking for
I am a dynamic and results-oriented Technical Communications Manager with over 15 years of experience in bridging the gap between technical experts and non-technical audiences. My passion for science and technology drives me to distill complex concepts into simple, easy-to-understand information. I have a proven track record of leveraging data analysis and channel management to optimize communication strategies.
Throughout my career, I have successfully created comprehensive user guides, regulatory-compliant documentation, and training modules that have significantly improved user onboarding and reduced customer support inquiries. My experience spans various domains, including healthcare and fintech, where I have collaborated with multidisciplinary teams to enhance product understanding and engagement.
As a passionate user advocate, I thrive on fostering collaboration and ensuring that communication strategies resonate with diverse audiences. I am committed to continuous learning and adapting to new challenges, always striving to deliver high-quality documentation that meets the needs of users and stakeholders alike.
Experience
Work history, roles, and key accomplishments
Senior Technical Communications Manager
nference Labs
Jul 2021 - Present (4 years)
Led the creation of comprehensive user documentation and regulatory-compliant materials for medical AI products. Developed training modules and standardized product videos, enhancing user onboarding and reducing support inquiries. Collaborated with multidisciplinary teams to optimize communication strategies.
Technical Writing Manager
Razorpay
Dec 2018 - Jul 2020 (1 year 7 months)
Implemented documentation standards that significantly reduced customer support tickets. Curated legacy documentation and created FAQs and integration guides, improving user engagement and reducing integration time for new customers.
Senior Technical Writer, Scrum Master
Anuta Networks
Feb 2013 - Dec 2018 (5 years 10 months)
Managed content development for various product documents and strategized content delivery. Collaborated with multiple stakeholders to enhance product understanding and documentation consistency.
Information Engineer
NetApp India Pvt Ltd
Mar 2010 - Feb 2013 (2 years 11 months)
Authored technical guides for network and storage management, contributing to increased user adoption. Actively participated in community engagement to improve documentation quality and user satisfaction.
Technical Writer
Collabis India Pvt Ltd
Jul 2008 - Feb 2010 (1 year 7 months)
Executed complex publication projects, ensuring high-quality deliverables. Collaborated with various teams to gather information and produce installation documentation for biomedical instrumentation.
Functional Consultant
Sysarris Software Pvt Ltd
Jan 2002 - Feb 2003 (1 year 1 month)
Translated scientific requirements into functional specifications, aiding in software customization and algorithm development. Involved in testing and improving product usability.
Education
Degrees, certifications, and relevant coursework
Andhra University
Master of Science, Human Genetics
1994 - 1996
Grade: 75
Completed a Master's in Science with a focus on Human Genetics, engaging in advanced research and studies in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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