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Triveni Mahesh

@trivenimahesh

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Experienced Documentation Specialist with a focus on technical writing.

India

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What I'm looking for

I am looking for a role that allows me to leverage my extensive documentation experience while fostering a collaborative team environment and encouraging professional growth.

I am a motivated and result-driven professional with 18 years of experience in technical documentation and 10 years in project management. My expertise spans across various domains including software, manufacturing, healthcare, and heavy engineering. I excel in creating user-centered documentation that adheres to industry standards and guidelines.

Throughout my career, I have led high-profile projects and initiatives, demonstrating exceptional communication and analytical skills. I have a proven track record of managing cross-functional teams to achieve project goals while maintaining a strong focus on risk management and problem-solving. My ability to foster collaboration and establish writing standards has significantly improved documentation processes in my previous roles.

Experience

Work history, roles, and key accomplishments

Senior Analyst II – User Assistance

NextGen Healthcare India Limited

Jul 2021 - Mar 2023 (1 year 8 months)

Led the technical documentation process, managing a team to deliver high-quality documentation for software releases. Interacted with product managers and SMEs to ensure project scope and timelines were met. Conducted knowledge sessions and maintained best practices in documentation.

Technical Writing Project Management Agile Methodology Risk Analysis Team Leadership Communication Content Management

Project Leader – Technical Information Services

Epiroc India Limited

Dec 2017 - Jul 2021 (3 years 7 months)

Managed documentation projects from inception to completion, creating and maintaining project plans for multiple deadlines. Led the migration of product manuals and developed SOPs for heavy engineering products, ensuring adherence to company standards.

Project Management Technical Writing SOP Development Team Coordination Quality Assurance Process Improvement

Senior Technical Writer – Technical Information Services

Atlas Copco India Limited

Sep 2013 - Dec 2017 (4 years 3 months)

Created and maintained technical documentation for various products, ensuring quality and accuracy. Developed templates and branding materials, and led projects for new product manuals and SOPs, while migrating legacy documents to a CMS.

Technical Writing Templates Quality Control Team Leadership Client Engagement

Senior Engineer-Technical Publications

Quest Global

Apr 2011 - Sep 2013 (2 years 5 months)

Developed and managed technical publications, ensuring compliance with industry standards. Collaborated with engineering teams to produce accurate and user-friendly documentation.

Technical Writing Documentation Management Compliance Documentation Quality Assurance Project Coordination Team Collaboration Technical Communication

Documentation Associate

Novell

Mar 2010 - Apr 2011 (1 year 1 month)

Assisted in the creation and maintenance of technical documentation for software products, ensuring clarity and usability for end-users.

Technical Writing Software Documentation Editing Quality Assurance Team Collaboration Communication Skills Technical Communication User Centered Design

Process Engineer

Doshion Private Limited

Dec 2006 - Dec 2007 (11 months)

Worked on process documentation and improvement initiatives, focusing on efficiency and compliance with industry standards.

Compliance Quality Improvement Technical Writing Team Collaboration Problem Solving Analytical Skills Project Management Communication Skills

Graduate Apprentice Trainee

Bharat Electronics Limited

Dec 2005 - Dec 2005 (0 months)

Gained hands-on experience in technical documentation and engineering processes, contributing to various projects and learning industry standards.

Technical Documentation Team Collaboration Learning and Development Communication Skills Problem Solving Technical Writing Process Improvement Quality Assurance

Quality Engineer

Monarch Self Adhesive Tapes & Foams Limited

Apr 2004 - Dec 2004 (8 months)

Ensured product quality through rigorous testing and documentation processes, contributing to the overall quality management system.

Quality Assurance Testing Documentation Process Improvement Technical Writing Team Collaboration Problem Solving Analytical Skills Communication Skills

Education

Degrees, certifications, and relevant coursework

Sikkim Manipal University

Master of Business Administration, Project Management

2013 - 2015

Completed an MBA in Project Management, focusing on strategic planning, project execution, and risk management to enhance organizational efficiency and effectiveness.

Visvesvaraya Technological University

Bachelor of Engineering, Chemical Engineering

2000 - 2004

Earned a Bachelor of Engineering in Chemical Engineering, gaining a solid foundation in chemical processes, thermodynamics, and engineering principles.