Sheela P S

I am a Technical Communications Leader with 20 years of experience in the industry. My journey has been marked by a commitment to excellence in collaboration, leadership, and interpersonal skills. I have a proven track record of driving documentation for complex deliverables, utilizing analytics data and metrics to inform decision-making. My expertise lies in planning resources, defining project deliverables, and engaging with stakeholders to enhance user experience.

At Cisco, I lead and mentor a team of content creators, fostering an environment of accountability and encouraging career growth. I develop and implement content strategies that align with company goals, ensuring consistency and engagement across projects. My role involves analyzing content performance metrics to refine strategies and improve future projects, while also staying informed about current technology trends to inspire my team to embrace innovation.

Throughout my career, I have received recognition for my focus on customer needs and my ability to innovate in documentation practices. I have transitioned traditional documentation into more engaging formats and have actively participated in user experience discussions to enhance the overall quality of our deliverables.