Priti Jain
@pritijain
Results-oriented technical writer with expertise in concise documentation.
IndiaWhat I'm looking for
I am a results-oriented technical writing professional with extensive experience in preparing concise and accurate technical documents. My expertise lies in delivering high-quality work within tight deadlines, collaborating with cross-functional teams to ensure clarity and accuracy in technical content. I lead the end-to-end management of technical documentation, from conceptualization to final execution, particularly within Agile Scrum environments.
Throughout my career, I have directed and coordinated with various teams, including testing, R&D, and marketing, to create comprehensive documentation for knowledge bases. I am committed to enhancing user experience through well-structured technical and API documentation, implementing internal review processes to ensure project quality before delivery. My dedication to clarity and effective communication has been pivotal in my roles, enabling me to facilitate discussions and develop user-friendly documentation.
Experience
Work history, roles, and key accomplishments
Senior Lead Technical Writer
Infinite Computer Solutions
Aug 2023 - Present (1 year 11 months)
Spearheaded the Content Vertical, collaborating with R&D and Product Managers to develop User, Admin, and Installation guides. Managed Sustained Engineering work for Release Notes and handled KIs and RIs incidents.
Technical Writer
CheckPoint Software Pvt. Ltd
Sep 2022 - May 2023 (8 months)
Managed the planning, execution, monitoring, controlling, and closing of projects related to CyberSecurity Software products using STE standards in an Agile environment. Conducted quality assurance reviews to process internal SKs and SR incidents.
Technical Writer
Dornier MedTech India Pvt. Ltd
Apr 2021 - Sep 2022 (1 year 5 months)
Prepared technical healthcare documentation for medical devices, including User and Service Manuals, Quick Reference Guides, and IFUs. Coordinated with internal teams and translation vendors to ensure accurate and concise documentation.
Information Developer
Hewlett-Packard Inc.
May 2011 - Mar 2015 (3 years 10 months)
Created one-page documentation for HP products after gathering information from product owners. Reviewed the quality and publication of Knowledge Centered Support help articles.
Technical Support Executive III
Hewlett-Packard Inc.
Jan 2006 - Apr 2011 (5 years 3 months)
Awarded for presentation in a technical roadshow event related to HP printers. Assisted foreign counterparts to improve their English language skills.
Education
Degrees, certifications, and relevant coursework
Bahubali College of Engineering
Bachelor of Computer Science, Computer Science
Completed a Bachelor of Computer Science degree. The curriculum focused on foundational computer science principles and practices.
Henry Harvin Education
Post Graduate Program, Technical Writing
Completed a Post Graduate Program in Technical Writing. This program enhanced skills in creating clear and concise technical documentation.
Availability
Location
IndiaAuthorized to work in
Skills
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