Rachel Wood
@rachelwood
Service-focused motorcycle mechanic and manager delivering transparent repairs and customer satisfaction.
What I'm looking for
I am a transparent professional with 15 years of experience in the automotive and motorcycle service industry, combining hands-on mechanical expertise with service management. I established and operate a successful mobile repair business diagnosing and overhauling motorcycles, scooters, mopeds, dirt bikes, ATVs, and UTVs, rebuilt complex carburetors, managed work orders, scheduling, and parts procurement, and built a loyal customer base through clear communication and education.
As a property and operations manager I oversaw maintenance, infrastructure, and contractor supervision, reduced repair costs through proactive maintenance, and maintained high standards for efficiency and safety. I excel at customer relations, upselling appropriate services, using shop management and POS software, and translating technical issues into understandable terms for customers.
Experience
Work history, roles, and key accomplishments
Service Manager
RAW Cycles
Oct 2017 - Present (8 years 2 months)
Established and operated a mobile motorcycle repair business, managing diagnostics, repairs, parts ordering, and scheduling while building a loyal customer base and ensuring high satisfaction.
Property Manager
Skunk Hill RV
Nov 2009 - Oct 2022 (12 years 11 months)
Managed RV park operations and maintenance, implementing proactive schedules and supervising staff and contractors to reduce repair costs and maintain safety and efficiency.
Motorcycle Mechanic
Maria's Motorbikes
May 2016 - Jul 2018 (2 years 2 months)
Diagnosed and repaired electrical and mechanical issues on motorcycles, scooters, and ATVs, performed routine maintenance, and completed complex work orders independently.
Education
Degrees, certifications, and relevant coursework
Rachel hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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