Austin Cunningham
@austincunningham
Customer-focused automotive service professional skilled in estimating, sales, and operations management.
United StatesWhat I'm looking for
I am a dedicated automotive service professional with experience across estimating, service advising, parts management, and sales. I consistently manage customer interactions from first contact through repair or sale, using systems like CCC One and Witech to diagnose, estimate, and process jobs.
In leadership roles I have supported daily shop operations, performed inventory and parts checks, handled cash procedures and insurance interactions, and developed vendor relationships to keep workflows on schedule. I pride myself on strong communication, negotiation, and customer-service skills.
I am a fast learner who enjoys technical challenges and meeting new people, and I bring a dependable, team-oriented work ethic to roles that value service excellence and operational reliability.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Sunshine Custom Paint & Body
Jan 2024 - Present (1 year 8 months)
Assisted in managing daily shop operations, maintained inventory and vendor relationships, handled cash procedures and insurance billing, and resolved customer issues to ensure timely repair completions.
Car Salesman
White's Energy Motors
Jan 2023 - Present (2 years 8 months)
Guided customers through vehicle selection, managed credit applications and insurance verification, and closed deals while providing ongoing post-sale customer service.
Service Writer/Advisor
White's Frontier Motors
Mar 2022 - Present (3 years 6 months)
Handled customer intake, scheduling, billing for customers and fleet/warranty companies, coordinated with technicians and warranty providers to obtain approvals and ensure timely repairs.
Estimator
White's Frontier Motors
Jun 2021 - Present (4 years 3 months)
Prepared collision damage estimates using CCC One, managed repair assignments to technicians, ordered parts, and coordinated approvals with insurance carriers from customer intake to key-to-key delivery.
Service Technician
White's Energy Motors
Jun 2018 - Jun 2021 (3 years)
Performed light mechanical repairs, diagnostics using WiTech, executed warranty recalls, and provided shuttle and customer service support while assisting senior technicians.
Education
Degrees, certifications, and relevant coursework
Westwood High School
High School Diploma, General Studies
2015 - 2017
Completed General Studies coursework at Westwood High School from August 2015 to May 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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