Haybert Ghadimian
@haybertghadimian
Experienced automotive technician and claims adjuster skilled in diagnostics, claims, and customer service.
What I'm looking for
I am an automotive-trained professional with hands-on experience as a master technician and a mechanical claims adjuster. I combine technical diagnostic skills with claims processing and customer-facing responsibilities.
At American Honda I ran diagnostics, test-drove vehicles, and replaced defective parts, leveraging Alldata and other diagnostic systems to resolve complex mechanical issues. In my current role as a Mechanical Claims Adjuster I adjudicate claims, process payments, coordinate with repair facilities and parts suppliers, and manage inspection reports.
I have experience using systems such as Alldata, Monday.com, ProDemand, Service Manager Pro, RingCentral and Wex, and I hold certifications in automotive technology and a CDL. My background includes service writing, warranty coordination, and supervising roles in dealership and service center environments.
I am customer-focused, detail-oriented, and comfortable managing communication between technicians, customers, warranty companies and management to ensure accurate claim resolution and timely repairs.
Experience
Work history, roles, and key accomplishments
Mechanical Claims Adjuster
DKP Administration, Inc.
May 2023 - Present (2 years 7 months)
Adjudicate mechanical and powersports/RV claims, process payments and invoices, coordinate inspections and repairs, and manage customer inquiries to ensure timely claims resolution.
Master Technician
American Honda Motor
May 2021 - Mar 2023 (1 year 10 months)
Diagnosed and repaired vehicles, performed road tests and part replacements, and used diagnostic systems to restore vehicle performance and reliability.
Service Advisor
American Tire Depot
Feb 2018 - Mar 2021 (3 years 1 month)
Managed customer communications, coordinated between technicians, parts and warranty companies, and prepared and sent invoices to support timely service completion and billing.
Education
Degrees, certifications, and relevant coursework
Pasadena City College
Certificate, Automotive Technology
2016 - 2018
Completed a certificate program in Automotive Technology with coursework and hands-on training in vehicle maintenance and diagnostics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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