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Trevor Medford

@trevormedford

Experienced automotive service professional delivering technical skill and customer trust.

United States
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What I'm looking for

I am seeking a customer-focused automotive role with growth into service management, emphasizing team leadership, operational efficiency, and opportunities to broaden technical skills.

I am a dedicated automotive service professional with over five years of customer-facing experience and a strong technical background in vehicle maintenance, repair, and service management. I currently serve as a Service Advisor at Christian Brothers Automotive, where I communicate repair needs clearly and coordinate with technicians to ensure timely, efficient service.

Previously I managed quick service operations and reconditioned used vehicles at Texas Toyota of Grapevine, and led shop operations, inspections, and training at Take 5 Oil Change. I have hands-on experience in diagnostics, state inspections, and preventative maintenance, and I consistently focus on improving productivity and customer satisfaction.

I build trust through transparent recommendations and long-term relationship building, and I excel at team leadership, scheduling, inventory control, and upselling techniques. I am pursuing further operational skills and career growth to take on expanded responsibilities in service management.

Experience

Work history, roles, and key accomplishments

TC

Lube Technician / Shop Manager

Take 5 Oil Change

Aug 2018 - Sep 2021 (3 years 1 month)

Performed oil changes, state inspections, and minor repairs while leading shop operations including scheduling, inventory, training, and improving customer satisfaction.

GC

Field Technician

Gustech Communications

Apr 2018 - Jul 2018 (3 months)

Installed DirecTV satellite systems for residential and commercial customers, ensuring high-quality on-site service and customer support.

TX

Shift Lead

TX

Jan 2014 - Nov 2016 (2 years 10 months)

Managed shift operations, closing procedures, nightly deposits, and team coordination to ensure service quality and inventory control.

Education

Degrees, certifications, and relevant coursework

BS

Berkner High School

High School Diploma, High School Diploma

Attending Berkner High School with expected graduation in 2028.

Tech stack

Software and tools used professionally

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Trevor Medford - Service Advisor - Christian Brothers Automotive | Himalayas