Trevor Medford
@trevormedford
Experienced automotive service professional delivering technical skill and customer trust.
What I'm looking for
I am a dedicated automotive service professional with over five years of customer-facing experience and a strong technical background in vehicle maintenance, repair, and service management. I currently serve as a Service Advisor at Christian Brothers Automotive, where I communicate repair needs clearly and coordinate with technicians to ensure timely, efficient service.
Previously I managed quick service operations and reconditioned used vehicles at Texas Toyota of Grapevine, and led shop operations, inspections, and training at Take 5 Oil Change. I have hands-on experience in diagnostics, state inspections, and preventative maintenance, and I consistently focus on improving productivity and customer satisfaction.
I build trust through transparent recommendations and long-term relationship building, and I excel at team leadership, scheduling, inventory control, and upselling techniques. I am pursuing further operational skills and career growth to take on expanded responsibilities in service management.
Experience
Work history, roles, and key accomplishments
Service Advisor
Christian Brothers Automotive
Jan 2024 - Present (1 year 9 months)
Serve as primary customer contact for automotive service, communicating repair needs, coordinating with technicians, and maintaining high customer satisfaction and repeat business.
Quick Service Manager
Texas Toyota of Grapevine
Dec 2021 - Jan 2024 (2 years 1 month)
Oversaw quick service department operations, improved productivity, and managed reconditioning and inspection of used vehicles to meet resale and service targets.
Lube Technician / Shop Manager
Take 5 Oil Change
Aug 2018 - Sep 2021 (3 years 1 month)
Performed oil changes, state inspections, and minor repairs while leading shop operations including scheduling, inventory, training, and improving customer satisfaction.
Field Technician
Gustech Communications
Apr 2018 - Jul 2018 (3 months)
Installed DirecTV satellite systems for residential and commercial customers, ensuring high-quality on-site service and customer support.
Shift Lead
TX
Jan 2014 - Nov 2016 (2 years 10 months)
Managed shift operations, closing procedures, nightly deposits, and team coordination to ensure service quality and inventory control.
Server
Braum's
Sep 2008 - Sep 2009 (1 year)
Provided prompt, friendly customer service, operated cash register, and prepared food orders to maintain efficient front-of-house operations.
Education
Degrees, certifications, and relevant coursework
Berkner High School
High School Diploma, High School Diploma
Attending Berkner High School with expected graduation in 2028.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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