Armando Molina
@armandomolina
Experienced service advisor specializing in collision estimating and customer care.
What I'm looking for
I am an energetic, enthusiastic, and determined leader with over ten years of experience in collision estimating and service advising. I have a proven track record of building lasting customer relationships, creating accurate estimates, and ensuring timely, high-quality repairs.
Throughout my career I have supported new hire onboarding and training, collaborated with leadership on repair decisions, and maintained precise documentation to set clear expectations for customers and management. I bring strong communication, conflict-resolution, and decision-making skills to every role.
I am customer-focused, adaptable, and skilled at managing team dynamics to boost morale and performance while delivering professional, friendly service.
Experience
Work history, roles, and key accomplishments
Service Advisor
Cavender Collision
Jan 2022 - Present (3 years 9 months)
Assist with new hire onboarding and training, collaborate with leadership on collision repair decisions to align customer expectations, and improve team morale through strong team dynamics.
Service Advisor
Service King
Feb 2018 - Jan 2022 (3 years 11 months)
Scheduled and supervised repair work to ensure timely, high-quality service while maintaining clear, positive communication with customers and management to set expectations.
Service Advisor
Caliber Collision
Aug 2015 - Jan 2018 (2 years 5 months)
Built lasting customer relationships and coordinated with teams to determine repairs, compile estimates, and communicate findings and costs to customers professionally.
Automotive Service Writer
Foreign Specialists
Jun 2014 - Aug 2015 (1 year 2 months)
Managed customer relationships, provided parts and labor cost estimates, and maintained accurate records and customer profiles to support service delivery.
Education
Degrees, certifications, and relevant coursework
Armando hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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