Rachelle Kumar
@rachellekumar
Detail-oriented professional with over 7 years in customer service.
CanadaWhat I'm looking for
I am a detail-oriented and highly organized professional with over 7 years of experience in customer service, sales, administration, payroll, and finance. My career has been marked by a commitment to excellence and a strong ability to manage multiple tasks efficiently. I have developed a robust skill set that includes proficiency in MS Office, QuickBooks, and Sage 50, which has enabled me to excel in various roles across different industries.
Throughout my career, I have held positions such as Registration Officer at the Justice Institute of British Columbia and Insurance Advisor at Equitable Life of Canada. My leadership experience as a Key Leader at Banana Republic and a Student Services Coordinator at Vancouver Career College has honed my abilities in team management and client relations. I am fluent in English and proficient in Hindi and Punjabi, allowing me to connect with a diverse clientele effectively.
Experience
Work history, roles, and key accomplishments
Registration Officer
Justice Institute of British Columbia
Aug 2024 - Present (1 year 10 months)
Managed student registration processes and maintained accurate records. Provided administrative support to ensure smooth operations.
Key Leader
Banana Republic
Jun 2022 - Aug 2024 (2 years 2 months)
Led store operations and managed a team to ensure excellent customer service. Drove sales performance and maintained visual merchandising standards.
Insurance Advisor
Equitable Life of Canada
Nov 2019 - Nov 2023 (4 years)
Provided expert advice on insurance products and financial planning to clients. Developed strong client relationships and achieved sales targets.
Sales Representative
Club 16/She’s Fit
Feb 2021 - Jun 2022 (1 year 4 months)
Generated new leads and closed sales for fitness memberships. Built rapport with potential and existing members.
Student Services Coordinator
Vancouver Career College
Aug 2017 - Dec 2021 (4 years 4 months)
Provided comprehensive support to students regarding academic and administrative matters. Coordinated student activities and maintained student records.
Sales Associate
Call It Spring
Jun 2016 - Jun 2017 (1 year)
Assisted customers with product selection and provided excellent service. Contributed to achieving store sales goals.
Education
Degrees, certifications, and relevant coursework
CDI College
Diploma, Accounting & Payroll
2025 - 2025
Completed a diploma program focusing on accounting principles and payroll processing. Gained skills in financial record keeping and compliance.
National Payroll Institute
Certificate, Payroll Compliance Professional
2025 - 2025
Obtained a professional certificate in payroll compliance. Focused on regulations and best practices for payroll administration.
LA Matheson Secondary
High School Diploma, General Studies
2018 - 2018
Completed high school education culminating in a diploma. Studied a standard curriculum covering various subjects.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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