Dixita Patel

Provided excellent and courteous customer service, upholding company values and mission. Coordinated and implemented weekly A-Rank plans, tracking progress to ensure goals were met. Managed division-specific products, implementing sales strategies to drive customer engagement and product turnover.

Greeted members, accurately scanned items, and processed payments, determining packing preferences. Ensured transaction accuracy and followed safety protocols in handling products and equipment. Performed other tasks such as setting up and closing duties for the department, returning products, and stocking registers.

Welcomed customers and provided personalized service in taking and fulfilling orders, assisting with menu selections. Processed transactions accurately and efficiently while upholding high standards of customer service. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Handled inbound customer calls regarding product inquiries, orders, and complaints, providing exceptional service via phone and email. Collaborated with relevant departments to resolve billing issues and ensure accurate customer billing. Stayed updated on company product and service offerings to provide accurate information.

Completed a Post Graduate Diploma in Project Management, focusing on key principles and methodologies for successful project execution and oversight.

Pursued a Master of Science degree, gaining advanced knowledge and research skills in a specialized scientific field.

Obtained a Bachelor of Science degree, building a foundational understanding of scientific principles and analytical techniques.