Rifa FayolaRF
Open to opportunities

Rifa Fayola

@rifafayola

Quality-oriented financial services, administrative, and customer service professional

Canada
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What I'm looking for

Seeking a position that aligns with my field of study and work expertise, where I can utilize my skills and experience to drive success and contribute to a dynamic team.

As a seasoned professional with over 17 years of experience in financial services, administration, and customer service, I am dedicated to contributing positively to a company's success. With a strong background in cash management, customer account management, and team collaboration, I am confident in my ability to enhance my skills and strengths while striving for growth and personal development.

Throughout my career, I have demonstrated excellent communication skills, worked well under pressure, and provided exceptional customer service. I am proficient in Microsoft Office Suite and have experience with POS systems and ordering platforms. I am a collaborative team player with a strong work ethic and a passion for delivering results.

I am now seeking a position that aligns with my field of study and work expertise, where I can utilize my skills and experience to drive success and contribute to a dynamic team.

Experience

AL

Customer Service Representative / Cashier - Accounts Receivables

Armstrong Agencies Limited

Prepared sales invoices, processed customer payments, resolved customer concerns, and completed daily deposits.

CL

Customer Care Representative / Cashier

Columbus Telecommunications Ltd & Flow (Barbados) Limited

Assisted customers, performed account management tasks, resolved customer issues, and processed bill payments.

CC

Customer Service Representative & Bank Teller

Canadian Imperial Bank of Commerce - CIBC

Engaged with clients, provided account services, promoted banking alternatives, and cross-sold bank services.

II

Main Cashier - Finance Department

Inchcape (Barbados) Inc.

Processed customer payments, reconciled cash and bank deposits, managed cash, and identified unallocated invoices.

TB

Call Center Tele Sales Agent

Technion Caribbean Barbados

Called prospective customers, aggressively marketed services, met sales targets, and recorded customer details.

TC

Clerk Typist, Human Resources Assistant (Ag.)

The Barbados Community College

Handled incoming correspondences, prepared documents, updated reports, and maintained office supplies.

SI

Records Assistant & Relief Receptionist

Sagicor Life Incorporated

Responded to queries, retrieved and filed documents, sorted and scanned documents, and prepared reports.

Tech stack

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