Rifa Fayola
@rifafayola
Quality-oriented financial services, administrative, and customer service professional
What I'm looking for
As a seasoned professional with over 17 years of experience in financial services, administration, and customer service, I am dedicated to contributing positively to a company's success. With a strong background in cash management, customer account management, and team collaboration, I am confident in my ability to enhance my skills and strengths while striving for growth and personal development.
Throughout my career, I have demonstrated excellent communication skills, worked well under pressure, and provided exceptional customer service. I am proficient in Microsoft Office Suite and have experience with POS systems and ordering platforms. I am a collaborative team player with a strong work ethic and a passion for delivering results.
I am now seeking a position that aligns with my field of study and work expertise, where I can utilize my skills and experience to drive success and contribute to a dynamic team.
Experience
Customer Service Representative / Cashier - Accounts Receivables
Armstrong Agencies Limited
Prepared sales invoices, processed customer payments, resolved customer concerns, and completed daily deposits.
Customer Care Representative / Cashier
Columbus Telecommunications Ltd & Flow (Barbados) Limited
Assisted customers, performed account management tasks, resolved customer issues, and processed bill payments.
Customer Service Representative & Bank Teller
Canadian Imperial Bank of Commerce - CIBC
Engaged with clients, provided account services, promoted banking alternatives, and cross-sold bank services.
Main Cashier - Finance Department
Inchcape (Barbados) Inc.
Processed customer payments, reconciled cash and bank deposits, managed cash, and identified unallocated invoices.
Call Center Tele Sales Agent
Technion Caribbean Barbados
Called prospective customers, aggressively marketed services, met sales targets, and recorded customer details.
Clerk Typist, Human Resources Assistant (Ag.)
The Barbados Community College
Handled incoming correspondences, prepared documents, updated reports, and maintained office supplies.
Records Assistant & Relief Receptionist
Sagicor Life Incorporated
Responded to queries, retrieved and filed documents, sorted and scanned documents, and prepared reports.
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