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Rachel Brenner

@rachelbrenner

Channel sales leader at When Insurance who built broker partnerships and repeatable referral pipelines.

United States
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At When Insurance, I built and scaled channel partnerships, developed the broker ecosystem, and created repeatable referral pipelines. I also activated strategic and marketplace partnerships to support go-to-market and additional attachment strategies.

At Paychex, Inc., I managed a portfolio of more than 20 products and executed product strategy from concept through launch. Product enhancements improved customer satisfaction by 15%, and product revenue increased by 20%.

Earlier, I developed sales enablement programs at Paychex, Inc. and Oasis Outsourcing, including playbooks, training, and CRM implementation support. At Oasis Outsourcing, I also developed an insurance broker referral network that consistently fulfilled 35% of annual quota.

Experience

Work history, roles, and key accomplishments

Paychex, Inc. logoPI

Product Strategy Manager II

Oct 2019 - Feb 2025 (5 years 4 months)

Managed a portfolio of over 20 products, driving strategic initiatives and product enhancements that improved customer satisfaction by 15% and increased product revenue by 20%. Led GTM strategies for six acquisition integrations and collaborated with development teams on technical integration and project scoping.

Education

Degrees, certifications, and relevant coursework

John Carroll University logoJU

John Carroll University

Bachelor of Arts, Communications

Bachelor of Arts in Communications with a minor in Sociology.

Tech stack

Software and tools used professionally

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