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@rachaelkisio
Motivated customer-focused professional specializing in customer service, transcription, and executive support.
KenyaI am a motivated, detail-oriented professional with experience in customer service, transcription, and executive assistance. I excel at clear communication, empathy, and problem-solving, and I consistently meet deadlines while maintaining high standards of accuracy and confidentiality.
In previous roles I supported executive leadership, handled customer-facing inquiries for a telecom project, and delivered precise transcriptions for remote clients. I thrive in fast-paced environments, coordinate cross-functional activities effectively, and enjoy contributing to community development initiatives.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Uni Abroad
Aug 2024 - Sep 2025 (1 year 1 month)
Provided high-level administrative support to the Co-Founder, managing schedules, travel, correspondence, and event coordination to improve project delivery and team efficiency.
CCI Kenya
Dec 2023 - Jul 2024 (7 months)
Delivered customer support for the Metro by T-Mobile project, handling SIM activation, troubleshooting, and promotions while consistently meeting sales and service targets.
Ashley Ward Company
Aug 2022 - Nov 2023 (1 year 3 months)
Transcribed audio and video content remotely with high accuracy and strict adherence to client formatting and confidentiality, meeting tight deadlines.
Degrees, certifications, and relevant coursework
MUDiploma, Community Development and Social Work
2023 - 2025
Completed a Diploma in Community Development and Social Work with coursework focused on community engagement and social services.
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2018 - 2022
Completed the Kenya Certificate of Secondary Education (KCSE) with a general secondary school curriculum.
Kenya Certificate of Primary Education (KCPE), Primary Education
2014 - 2017
Completed the Kenya Certificate of Primary Education (KCPE) providing foundational primary education.
Software and tools used professionally
KenyaYou can contact Rachael and 90k+ other talented remote workers on Himalayas.
Message Rachael
BMBeldyne Magero
Virtual Assistance, Private Clients
Petronila Ndila
Customer Service Representative, Telkom Communication Company
AWAnne Waithira
Freelance Admin Support, Generation Kenya
CWCynthia Wambugu
Executive Administrative Assistant, Stawitech Solutions
AGAgatta Gichuki
Transcription Specialist, Intron
Joseph Odod Ochieng
Virtual Assistant, Communications, ALX Africa
Sheila Lijodi
Business Development / Administration Assistant, Mbaya and Associates
RWRose Wangari
Community Engagement, Blue Stripes
Kokoi Mirriam
Professional Transcriber, Global Language Team
Joan Nduta
Content Writer, Direct Client
