Open to opportunities

puri official

@puriofficial

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Dynamic leader with 8+ years in logistics and hospitality.

India

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What I'm looking for

I am looking for a role in an innovative organization that values growth and continuous learning.

I am a dynamic and results-driven professional with over 8 years of experience in leadership roles within the logistics and hospitality sectors. My journey has been marked by a proven expertise in team management, operational efficiency, and exceptional customer service. I thrive in environments that challenge my problem-solving abilities and allow me to contribute to innovative organizations that value continuous learning and professional growth.

In my current role as Team Leader & Office In-Charge at Xpressbees, I lead and manage a team of 15-20 employees, ensuring smooth daily operations and adherence to company targets. I have successfully implemented process improvements that resulted in a 20%-35% increase in operational efficiency. My previous experience in the hospitality industry as a Front Office Assistant has equipped me with the skills to deliver exceptional customer service and manage high-volume operations effectively.

Experience

Work history, roles, and key accomplishments

Current

Team Leader & Office In-Charge

Current

Xpressbees

Jan 2016 - Present (9 years 9 months)

Led and managed a team of 15-20 employees, ensuring smooth daily operations and adherence to company targets. Implemented process improvements that resulted in a 20%-35% increase in operational efficiency.

Team Management Logistics Coordination Inventory Management Customer Relations Process Improvement Regulatory Compliance

Front Office Assistant

Hospitality Industry

Jan 2010 - Dec 2016 (6 years 11 months)

Managed front desk operations at a high-volume hotel, delivering exceptional customer service. Trained and mentored new staff, improving team performance and guest satisfaction.

Customer Service Staff Training Record keeping

Computer Operator

Simula Software Pvt. Ltd

Jan 2008 - Dec 2010 (2 years 11 months)

Conducted data entry and database management with a focus on accuracy and efficiency. Provided IT support and troubleshooting, ensuring minimal downtime for office operations.

Data Entry Database Management IT Support Troubleshooting MS Office Suite

Education

Degrees, certifications, and relevant coursework

M.A.M College Jammu

Bachelor of Computer Applications, Computer Applications

Completed a Bachelor of Computer Applications, focusing on fundamental computer science principles and applications. Gained proficiency in various software and programming concepts relevant to the field.

J&K Board

Higher Secondary Education, General Studies

Completed Higher Secondary Education under the J&K Board. Developed foundational knowledge across various subjects, preparing for further academic pursuits.