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Piyush Singh

@piyushsingh7

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Seasoned operations team lead delivering process improvements, client relationships, and team development.

India

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What I'm looking for

I am seeking an operations or supply chain role where I can lead teams, improve processes, and build strong client relationships while growing into larger leadership responsibilities.

I am a seasoned operations and team leader with five years of experience improving processes, driving productivity, and building high-performing teams. I have a proven track record of supervising teams, implementing mentoring programs, and launching engagement initiatives that improve operational quality.

I specialize in client relationship management, operational coordination, and staff onboarding and training, having led teams of up to 15 people and delivered consistent top-quality results. I focus on identifying areas for improvement, implementing strategic changes, and maintaining compliance with company policies.

I bring strong communication skills, attention to detail, and a results-driven mindset, with hands-on experience in lead generation, customer profiling, and day-to-day operations across logistics, supply chain, and service-driven environments.

Experience

Work history, roles, and key accomplishments

Team Lead

Stunning Corporate Solutions and Pvt Ltd

Nov 2024 - Aug 2025 (9 months)

Led a 15-person team to improve operational quality and efficiency, launched staff engagement and reporting tools that increased consistency and reduced miscommunications, and managed hiring, onboarding and performance reviews.

Team Leadership Operations Management Onboarding Process Improvement Client Relationship Management Reporting Mentoring Communication

Operations Team Lead

Anusha Technosys

Jul 2020 - Oct 2024 (4 years 3 months)

Managed operations and supply chain activities, coordinated customer requests and profiling, maintained detailed records, and improved client relationships through follow-ups and service alignment to customer needs.

Operations Management Supply Chain Customer Profiling Client Relationship Management Planning Organization Documentation

Operations Executive

Shift Freight Solutions & Technologies Pvt. Ltd.

Mar 2020 - Jun 2020 (3 months)

Coordinated customer requests, generated and closed leads within timeframes, and maintained strong client relations through profiling and follow-ups to ensure positive feedback.

Lead Generation Closing Client Relationship Management Customer Profiling Lead Follow Up Communication

Business Development Executive

AidWell Poly Pvt. Ltd

Jun 2018 - Jul 2018 (1 month)

Promoted products via social media, generated leads, cultivated relationships with customers, collected feedback through meetings, and implemented improvements to boost customer satisfaction.

Business Development Lead Generation Customer Relationship Management Sales

Sales Executive

Radical Tech Support

Apr 2018 - May 2018 (1 month)

Sold software to hotels, schools and coaching centers, conducted primary and secondary research to identify decision-makers, generated leads in Bhopal and managed follow-ups with customers.

Sales Lead Generation Market Research B2B Sales Lead Follow Up Prospecting Communication