Rajni Hembram
@rajnihembram
Results-driven Team Leader Supervisor delivering KPI-focused production support and coaching for performance.
IndiaWhat I'm looking for
I’m a results-driven Team Leader Supervisor focused on optimizing daily production activities through close supervision, employee coaching, and practical performance improvements. I track productivity, task completion, and quality standards while analysing reports to keep teams on track to meet or exceed KPIs.
I led a team of 15, delegated tasks to improve efficiency, and conducted pre-shift meetings to communicate priorities and targets. I resolve conflicts to maintain high morale, foster a positive working environment, and sustain strong employee satisfaction.
Experience
Work history, roles, and key accomplishments
Team Leader Supervisor
Teleperformance
May 2023 - Present (3 years 2 months)
Supervised daily Booking.com production activities, monitoring employee performance and resolving inefficiencies to optimise workflow and meet quality standards. Led a team of 15, tracked productivity and KPI attainment, coached team members, and handled conflicts to maintain a positive working environment and high morale.
Education
Degrees, certifications, and relevant coursework
Seventh-day Adventist Senior Secondary School
Matriculation, Secondary Education
Completed Matriculation at Seventh-day Adventist Senior Secondary School in Jharkhand.
Seventh-day Adventist Senior Secondary School
Intermediate, Secondary Education
Completed Intermediate studies at Seventh-day Adventist Senior Secondary School in Jharkhand.
Frankfinn Institute of Air Hostess Training & Management
Diploma in Air Hostess Training and Management (AHTM), Air Hostess Training and Management
Completed a Diploma in AHTM (Air Hostess Training and Management) at Frankfinn.
Availability
Location
IndiaAuthorized to work in
Job categories
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