Apurv Prajapati

As an innovative and results-oriented Team Leader with over 6 years of experience, I specialize in optimizing operations and enhancing client relations. My journey has been marked by a commitment to driving process improvements, which has earned me recognition as a Certified Lean Six Sigma Green Belt. I am adept at strategic planning, workforce management, and cross-functional leadership, consistently delivering substantial efficiency gains and cost reductions.

In my current role as Workforce Management Team Lead at Advantmed India LLP, I successfully directed a team of over 20 professionals, implementing strategies that reduced downtime by 25% and boosted client delivery efficiency by 30%. My ability to maintain high-profile client relationships has resulted in a remarkable 96% client retention rate. I take pride in developing and executing strategic manpower planning, which has significantly improved shrinkage management and overall organizational performance.

Throughout my career, I have demonstrated a strong ability to mentor and lead teams, as evidenced by my promotion to Team Coach at XL Dynamics Pvt Ltd, where I managed a team of over 60 associates. My focus on training and development has led to notable increases in team productivity and client service satisfaction. I am passionate about continuous improvement and look forward to leveraging my skills to drive success in future endeavors.