Looking for a job

Priscilla Monday

@priscillamonday

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I support customers, improve product adoption, and coordinate service resolution.

Nigeria

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What I'm looking for

I'm looking for a customer support, account coordination, or product-focused role where I can help users adopt digital products, resolve issues clearly, collaborate with teams, and turn customer feedback into better service and product decisions.

I'm supporting customers at Tech Champions Web and Mobile Solutions by onboarding users, delivering product demonstrations, and resolving issues across phone, email, and WhatsApp.

I follow up to improve product adoption, engagement, and subscription renewals, while also qualifying leads and scheduling demonstrations for prospective business clients.

At GreyBravo, I coordinated customer accounts, liaised with technical teams on issue resolution, and maintained customer records, reports, presentations, and confidential documentation. My earlier customer care work at Alvin Properties Homes Limited included managing inquiries, property viewings, meetings, and client records.

I've also supported product research, sprint planning, requirements reviews, and competitor research as a Product Manager Intern at Flux Creative Technologies. Through product management training and AI annotation work, I bring user-focused thinking, structured feedback, and practical support for better product decisions.

Experience

Work history, roles, and key accomplishments

Current

AI Annotator

Current

Outlier AI

Jul 2026 - Present (3 months)

Evaluate AI-generated responses for accuracy and relevance, provide structured feedback, and review outputs against quality criteria. Maintain customer records and collaborate with internal teams.

AI Evaluation Data Annotation Quality Assurance Feedback Collaboration

Current

Customer Support

Current

Tech Champions Web and Mobile Solutions

Jun 2026 - Present (4 months)

Onboard and train customers on digital platforms, conduct product demonstrations, and provide support via phone, email, and WhatsApp. Respond to inquiries, troubleshoot issues, and follow up to encourage adoption and renewals.

Customer Onboarding Product Demonstrations Troubleshooting Customer Support Lead Generation Communication Skills

Product Manager Intern

Flux Creative Technologies

Apr 2026 - Jul 2026 (3 months)

Conducted product research, supported sprint planning, and contributed to competitor research. Worked with UI/UX and technical teams to review requirements and user flows.

Product Research Sprint Planning Competitive Analysis Requirements Review User Flows Documentation

Customer Support & Account Coordinator

GreyBravo

Jul 2025 - Dec 2025 (5 months)

Provided day-to-day customer support and account coordination, liaised between customers and technical teams, and managed requests and follow-ups. Prepared reports and maintained accurate records.

Customer Support Account Coordination Issue Resolution Reporting Record keeping

Customer Care

Alvin Properties Homes Limited

Aug 2022 - Dec 2022 (4 months)

Provided administrative and secretarial support to real estate managers, managed client inquiries, and scheduled property viewings. Prepared property documentation and supported marketing activities.

Administrative Support Client Management Scheduling Documentation Marketing Support