Open to opportunities

Priscilla Ansuaa

@priscillaansuaa

Business Administration graduate and customer service professional focused on efficient office operations, stakeholder coordination, and problem solving.

Ghana

Message

What I'm looking for

I’m looking for a role where I can use my customer service strengths and office administration skills to support daily operations, coordinate projects, and keep documentation organized with professionalism and confidentiality.

I’m a highly organized, detail-oriented Business Administration graduate with First Class Honors, recognized for professionalism and confidentiality. I’ve built hands-on experience supporting office operations, maintaining structured records, and delivering responsive customer service.

In my current role as a Customer Service Representative, I act as the first point of contact for clients, handle inquiries and issues, and maintain accurate transaction and interaction records. Previously, as a Graduate Trainee at the Ghana Investment Promotion Centre (GIPC), I supported meetings, stakeholder engagements, events, and documentation through reports and internal correspondence, strengthening my project coordination and administrative systems.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Perbi Cubs

Sep 2024 - Present (1 year 10 months)

Serves as the first point of contact for clients, handling inquiries and resolving issues professionally. Maintains accurate records of customer interactions, supports daily operations, and follows up to maintain client relationships.

Customer Service Customer Relationship Management Record Management Administrative Support Communication Problem Solving Scheduling Time Management Multitasking

Graduate Trainee

Ghana Investment Promotion Centre

Nov 2023 - Sep 2024 (10 months)

Assists in coordinating meetings, stakeholder engagements, and official events. Prepares reports and briefing documents, maintains filing systems, and collaborates to support initiative implementation.

Stakeholder Engagement Meeting Coordination Report Writing Document Management Administrative Support Professional communication Project Coordination

Intern

Ghana Highway Authority

Oct 2022 - Dec 2022 (2 months)

Supports daily office operations, including scheduling and document preparation. Organizes and maintains physical and electronic filing systems and assists with internal communications and record management.