Edith Elorm
@edithelorm
Customer service expert dedicated to solving problems efficiently.
What I'm looking for
With a Bachelor of Business Administration from Valley View University, I have cultivated a strong foundation in customer service and project management. My experience as a Supervisor at Mawulolo Food Joint has honed my ability to deliver exceptional service while efficiently managing customer records and inventory. I pride myself on my effective verbal and written communication skills, ensuring a seamless experience for all customers.
In my previous role as an Office Assistant at Danfa Health Center, I served as the primary point of contact for both internal and external clients. I managed correspondence and ensured that all communications were accurate and professionally presented. My attention to detail and commitment to confidentiality have been crucial in maintaining trust and professionalism in all interactions.
Throughout my career, I have demonstrated the ability to work independently while also thriving in team environments. I am proficient in Microsoft Office Suite and Google Workspace, and I am always eager to learn new technologies to enhance my skills. I am passionate about delivering great service and solving problems quickly and efficiently.
Experience
Work history, roles, and key accomplishments
Customer Service Supervisor
Mawulolo Food Joint
Jan 2021 - Present (4 years 5 months)
As a Customer Service Supervisor, I deliver exceptional service, solve problems efficiently, and manage customer inquiries. I oversee project management tasks, maintain customer records, and ensure inventory levels are adequate to meet production needs.
Office Assistant
Danfa Health Center
Jan 2020 - Jan 2021 (1 year)
In my role as an Office Assistant, I served as the main contact for internal and external clients, handled correspondence, and ensured all communications were accurate and professionally presented. I also prepared and translated documents effectively.
Registration Officer
National Identification Authority
Jan 2018 - Jan 2019 (11 months)
As a Registration Officer, I coordinated meetings, managed calendars, and provided clear communication on behalf of the executive. I arranged conference calls and maintained effective communication with stakeholders.
Education
Degrees, certifications, and relevant coursework
Valley View University
Bachelor of Business Administration, Business Administration
2014 - 2014
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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