At Sleek Logistics, I lead SaaS implementation projects and build professional services roadmaps, tracking resources and KPIs with MS Project.
I use SQL to analyze operational patterns and risk vectors, then develop fraud mitigation plans and performance reports. I also work with technical consultants, strategic account managers, and fraud analysts to coordinate milestones and address operational issues.
I bring client feedback to product roadmap discussions and coordinate enhancements, feature requests, and bug fixes with product management teams. I present performance analysis to C-suite and senior management, translating technical metrics into business strategies.

