At Wells Fargo, I build delivery plans and track dependencies for a high-risk global regulatory reporting program spanning U.S. and international workstreams. I also coordinate senior forums and prepare decision-support materials.
I validate monthly program financials, including actuals, forecasts, and budgets, to improve accuracy and transparency for senior leadership. I partner with cross-functional teams to clarify ownership and address issues and risks.
At Bank of America, I led delivery planning and vendor execution for Merchant Services technology initiatives, helping increase vendor SLA compliance by 20% through performance analysis and process improvements. As Delivery Lead for Digital Platforms Technology, I directed Agile delivery and produced dashboards and KPIs for leadership.
Earlier, I led technology implementations at Ahold Delhaize and supported enterprise resilience initiatives at Wells Fargo through reporting, RCSA activities, and committee materials. At AvidXchange, I led QA processes and developed KPIs, scorecards, and Power BI reports. I’m a Certified ScrumMaster with experience in program delivery, governance, and process improvement across banking, payments, and retail technology.
