Nkem Favour Chibuihe

I am a dedicated and empathetic customer service professional with several years of experience delivering exceptional support and solutions across various industries. My proven track record includes resolving complex issues, improving customer satisfaction, and driving loyalty. I excel in active listening, problem-solving, and effective communication, which allows me to build strong relationships with customers and deliver exceptional experiences.

Throughout my career, I have utilized CRM software and technology to streamline customer interactions and enhance overall customer experience. My experience spans roles at Ebubesom Enterprise, Amazon, and Shopify, where I addressed customer concerns, managed inquiries through multiple channels, and provided expert assistance in resolving technical issues. I am passionate about providing personalized support and continuously improving my skills to meet the evolving needs of customers.