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@asogwabella
Dedicated Customer Support Representative with expertise in conflict resolution and technical troubl
I am a passionate and results-driven Customer Support Representative with a proven track record of delivering exceptional customer experiences. My expertise lies in handling high-volume customer inquiries through various channels, including calls, emails, and live chats. I take pride in my ability to resolve issues efficiently while maintaining a high level of customer satisfaction.
In my current role, I have successfully managed inbound communications, collaborated with teams to resolve complex technical issues, and contributed to training new team members to enhance overall service quality. My strong technical proficiency and CRM software skills enable me to navigate and resolve customer concerns effectively.
Beyond my professional experience, I am currently pursuing a Bachelor's degree in Anatomy (Pre-Med) at the University of Nigeria, Nsukka, with an expected graduation in 2027. I am fluent in English and possess excellent communication and interpersonal skills, which I believe are essential for building strong client relationships and delivering outstanding service.
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Work history, roles, and key accomplishments
Not Provided
Jan 2022 - Jul 2024 (2 years 6 months)
Dedicated and customer-focused Customer Support Representative with experience handling high-volume calls, emails, and live chats. Skilled in problem-solving, technical troubleshooting, and effective communication to ensure customer satisfaction.
Degrees, certifications, and relevant coursework
Bachelor's in Anatomy, Anatomy
2023 - 2027
Pursuing a Bachelor's degree in Anatomy with a focus on pre-medical studies, preparing for a career in healthcare and medical research.
Software and tools used professionally
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