Precious Raphael

As a Customer Care Service Agent, I was responsible for answering incoming calls, providing clear instructions, documenting information, and ensuring customer satisfaction. I maintained professionalism and empathy while assisting distressed callers and collaborated with colleagues for effective service delivery.

In my role as a Customer Care Service Agent at Mr. Bigg's, I effectively communicated with customers, provided product information, and maintained accurate records. I handled inquiries and ensured a positive customer experience through empathy and clear communication.

As an Executive Assistant, I greeted patients, managed phone calls, scheduled appointments, and ensured accurate patient records. I provided information to patients and maintained confidentiality while addressing inquiries and concerns.

In my role as an Executive Assistant, I greeted patients, managed incoming calls, scheduled appointments, and verified patient information. I ensured accurate record-keeping and processed patient payments efficiently.

As a Primary Health Care Officer, I participated in maternal and child health services, provided health education, and supervised immunization programs. I recorded the distribution of essential drugs and promoted hygiene practices.

Studied Public Health Technology, focusing on health systems, epidemiology, and health education to improve community health outcomes.

Completed secondary education with a focus on foundational subjects, preparing for higher education and professional development.