Sophia Etuajie Udo
@sophiaetuajieudo
Customer service Executive with experience in Health Care and a General Virtual Assistant.
What I'm looking for
As a dedicated customer service executive with a background in healthcare, I excel in providing exceptional service to clients, particularly skilled in handling challenging customers. With a strong educational foundation in Mass Communication and Virtual Assistant Program, I possess excellent communication skills, providing empathetic and efficient service.
Throughout my career, I have demonstrated my ability to work effectively in fast-paced environments, managing administrative responsibilities, and providing compelling content that resonates with audiences. My experience in healthcare has equipped me with the skills to handle sensitive information and resolve conflicts efficiently.
I am passionate about making a positive impact, and my interests lie in nature and wildlife conservation, women empowerment, and regional development. I am a strong communicator, fluent in English and conversational in Igbo, with a beginner's understanding of the language.
Experience
Work history, roles, and key accomplishments
Customer Executive/ Social Media Expect
Etta Atlantic Hospital
Sep 2021 - Jun 2022 (9 months)
Provided excellent communication amongst staff, assisted patients and clients with their needs, and ensured smooth interactions with the healthcare system.
Sales Adviser
Mathline Electric
Jul 2021 - Sep 2021 (2 months)
Collaborated with peers to plan and execute marketing strategies, managed administrative responsibilities, and handled confidential information.
Account Treatment Officer
Finetech
May 2019 - Aug 2020 (1 year 3 months)
Handled and organized client loans, charted with clients about pending loan payments, and provided compelling content.
Education
Degrees, certifications, and relevant coursework
Sophia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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