elizabeth adekunle - Customer Service Representative - Peach Care Medical Center | Himalayas
elizabeth adekunleEA
Open to opportunities

elizabeth adekunle

@elizabethadekunle

Motivated professional with hands-on experience in customer service.

Nigeria
Message

What I'm looking for

I am looking for a role that fosters growth, teamwork, and client-focused service.

I am a motivated and adaptable professional with hands-on experience in customer service, administrative support, and store operations. My career has been marked by a commitment to enhancing client satisfaction and operational efficiency. I thrive in dynamic environments and am eager to contribute my strong communication, organizational, and problem-solving skills to a team that values excellence.

Currently, I serve as a Customer Service Representative at Peach Care Medical Center, where I manage client inquiries and coordinate with healthcare providers to ensure a seamless experience for patients. My previous role as Assistant Manager at BIBI Store allowed me to oversee daily operations, where I successfully improved workflow efficiency and customer satisfaction through effective complaint resolution and proactive inventory management.

Experience

Work history, roles, and key accomplishments

PC
Current

Customer Service Representative

Peach Care Medical Center

Jan 2024 - Present (1 year 6 months)

Attended to client inquiries and coordinated with HMO providers to assist patients with healthcare coverage verification. Utilized Sage and Zoho for record-keeping and handled patient concerns, ensuring a satisfactory healthcare experience.

Education

Degrees, certifications, and relevant coursework

Ekiti State University logoEU

Ekiti State University

Bachelor of Science, Political Science

2018 - 2024

Pursuing a Bachelor of Science in Political Science, focusing on the study of political systems, governance, and public policy.

Jobberman logoJO

Jobberman

Certification, Soft Skills

2023 -

Completed the Accelerated Jobberman Soft Skills Training, enhancing communication, teamwork, and problem-solving abilities.

Coursera logoCO

Coursera

Certification, Sales

Completed the Fundamentals of Tech Sales course, gaining insights into sales strategies and technology-driven sales processes.

Tech stack

Software and tools used professionally

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