Precious Obinnakwelu
@preciousobinnakwelu
I convert customer conversations into qualified leads, booked appointments, and closed sales.
NigeriaWhat I'm looking for
I turn customer conversations into qualified leads, booked appointments, and closed sales through outbound calling, telesales, and live chat support.
At Frontiers North Adventures, I conducted high-volume outbound calls to qualify travel prospects by need, budget, and timeline. I followed up consistently to convert inquiries into scheduled bookings and maintained real-time CRM records so no lead was lost.
At Heros Homes International, I delivered needs-based sales presentations for real estate investment opportunities, documented every interaction, and built repeat-engagement pipelines through regular follow-up calls.
Previously at Gensis Cinema, I resolved booking and payment issues through live chat while recommending movies and premium experiences. I'm completing a BSc in Public Administration and am open to remote appointment setting, sales, and customer support roles.
Experience
Work history, roles, and key accomplishments
Cold Caller
Frontiers North Adventures
Mar 2025 - May 2026 (1 year 2 months)
Increased confirmed bookings by conducting high-volume outbound calls to qualify prospects on travel needs, budget, and timeline. Converted general inquiries into scheduled bookings by following up consistently with interested clients, maintaining CRM accuracy.
Increased confirmed bookings by conducting high-volume outbound calls to qualify prospects on travel needs, budget, and timeline
Converted general inquiries into scheduled bookings by following up consistently with interested clients, resulting in a stronger pipeline of confirmed appointments
Maintained CRM accuracy by logging call outcomes and follow-up schedules in real time, ensuring no lea
Increased qualified lead conversion by delivering persuasive, needs-based sales presentations on real estate investment opportunities.
Improved CRM pipeline accuracy through consistent, detailed documentation of every customer interaction.
Built sustained buyer and investor relationships by conducting regular follow-up calls, resulting in a stronger repeat-engagement pipeline.
Resolved customer complaints related to bookings and payments by troubleshooting issues in real time, maintaining high customer satisfaction across high chat volumes
Increased engagement by proactively recommending movies and premium experiences, contributing to repeat bookings
Maintained accurate case documentation by logging every chat interaction and resolution in the CRM system
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Public Administration
2023 -
Pursuing a Bachelor of Science in Public Administration, expected to complete in June 2027.
National Open University of Nigeria (NOUN)
Bachelor of Science, Public Administration
2023 - 2027
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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