Precious Nnebue

I am a customer support specialist with proven experience providing phone, chat, and email support for global clients, focused on delivering empathetic, solution-focused service. I consistently handle high-volume inquiries with professionalism while improving client experience through timely follow-ups.

My background includes virtual administrative and medical assistant roles where I scheduled appointments, managed patient queries, and maintained accurate CRM and clinic records while ensuring confidentiality and data security. I am proficient with Google Workspace, Microsoft Office, CRM tools, and remote collaboration platforms like Microsoft Teams.

I have supported SaaS and healthcare-related operations remotely and in hybrid settings, performing tasks such as appointment scheduling, telehealth patient coordination, bulk messaging, lead generation, and recruitment activities. I bring strong time-management, attention to detail, and the ability to streamline operations through clear communication.

I am passionate about creating seamless customer experiences and helping organizations build stronger client relationships through reliable support, efficient administrative processes, and a commitment to confidentiality and quality service.