PraVin kumar
@pravinkumar4
IT support engineer specializing in systems, cloud, and end-user technical support.
IndiaWhat I'm looking for
I am an IT professional with 6.9 years of experience in IT administration, systems administration, and technical support, skilled in managing Mac and Windows servers, Active Directory, M365, and cloud platforms such as AWS. I have a strong track record in troubleshooting, infrastructure management, end-user support, and optimizing system performance to ensure business continuity.
Throughout my career I have administered AWS (EC2, S3, VPC), managed Google Workspace and Active Directory user and group administration, configured networking (routers, switches, OSPF, BGP, VPN) and virtualization platforms (VMware, Hyper-V), and supported tools including Okta, Jira, SCCM/WSUS and Office 365. I bring practical experience in license management, security monitoring, and incident investigation to deliver reliable, scalable IT services.
Experience
Work history, roles, and key accomplishments
Support Engineer
Solaris Group
Jan 2022 - Present (3 years 9 months)
Managed AWS EC2, S3 and VPC resources and administered AD, Google Workspace and Okta to ensure secure access and business continuity; monitored on-prem network infrastructure and resolved incidents to maintain high availability.
Technical Support Engineer
VcloudPoint Technologies
Nov 2021 - Nov 2026 (5 years)
Provided L2 technical support and managed Office 365 installations and network device configurations to ensure reliable end-user operations and reduced escalation times.
System Administrator
GSR Business Solutions Pvt. Ltd.
Jan 2021 - Jan 2022 (1 year)
Implemented and managed routers, switches and Office 365 environment; configured AWS EC2, S3 and VPC and administered Windows services (GPO, WSUS) to improve security and streamline updates.
L2 Engineer
Isailaskh Corp. Solutions Pvt. Ltd.
Configured routers, switches and Cisco Unified Communication Manager (CUCM) to maintain unified communications and supported core network services for uptime and performance.
Network Support Engineer
BayDatacom Solutions Pvt. Ltd.
Deployed and optimized routing protocols (OSPF, BGP) and managed core network services including DNS, FTP and firewall configurations to ensure high availability.
Education
Degrees, certifications, and relevant coursework
Pondicherry Engineering College
Bachelor of Technology, Information Technology
2014 - 2017
Completed a B.Tech in Information Technology focusing on networking and systems administration.
Krishnasamy Memorial Polytechnic College
Diploma, Information Technology
2011 - 2014
Completed a DIT diploma in Information Technology with emphasis on networking and communications.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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