monu singh

I am a System Administrator with over six years of hands-on experience managing Windows and Linux servers, cloud platforms, and enterprise IT support. I focus on ensuring high availability, reducing downtime, and improving system performance through proactive monitoring and incident management.

My background includes Active Directory, DNS, DHCP, Office 365, Google Workspace, VPNs, firewalls, routing, and switching, alongside AWS services such as EC2, VPC, S3, IAM, and security groups. I have experience administering backups, patching, and security hardening to maintain resilient environments.

I have delivered L1/L2 support using ticketing tools, reduced resolution times, and created SOPs and documentation to standardize operations. I also coordinate IT procurement, vendor management, and asset lifecycle activities to support organizational needs.

I hold an MBA and practical networking certification (CCNA) and bring strong communication, documentation, and troubleshooting skills. I am an immediate joiner seeking opportunities to drive operational excellence and strengthen IT service delivery.