PGPravin Godkar
@pravingodkar
Dynamic banking professional with 15+ years of experience.
IndiaWhat I'm looking for
I am a dynamic banking professional with over 15 years of experience in project management, process optimization, and branch banking. My expertise lies in requirements gathering, process mapping, and aligning business goals with IT solutions. I have a proven track record of leveraging data analysis to support system implementations that drive results. I excel at communicating complex technical concepts to non-technical stakeholders, fostering cross-functional collaboration, and am passionate about automating processes to enhance customer experiences.
In my current role as a Technology Product Manager at IDFC First Bank, I have successfully led significant projects such as the comprehensive revamp of the FASTag onboarding journey and the automation of the inventory management module. My key achievements include developing a real-time dashboard for stakeholders and creating a WhatsApp chatbot for FASTag users. I am committed to ensuring compliance with regulatory guidelines while identifying potential risks and developing effective mitigation strategies.
Throughout my career, I have held various positions at leading banks, including HDFC Bank and Kotak Mahindra Bank, where I have honed my skills in project management and customer service. I am dedicated to delivering measurable business value and continuously seek opportunities to streamline operations and improve efficiency.
Experience
Work history, roles, and key accomplishments
Technology Product Manager (Business Analyst)
IDFC First Bank
Jun 2022 - Present (3 years)
Led requirement gathering and analysis, translating business needs into actionable specifications for development teams. Drove process improvements through automation and new technology implementation, enhancing customer experience and operational efficiency. Managed project timelines, ensured timely delivery, and conducted user acceptance testing for new product launches.
Senior Manager, Product & Portfolio Solutions
HDFC Bank
Mar 2018 - Jun 2022 (4 years 3 months)
Managed end-to-end implementation of new products, regulatory guidelines, and automation initiatives within the bank. Coordinated with cross-functional support teams to ensure feasibility and solution delivery. Formulated detailed processes and defined clear roles for product and process implementation, conducting training and health checks.
Branch Operations Manager
Kotak Mahindra Bank
Oct 2014 - Feb 2018 (3 years 4 months)
Oversaw branch quality parameters, ensuring smooth processing of customer requests and accurate account opening. Conducted audits and ensured compliance with regulatory guidelines and risk frameworks. Authorized and processed cash transactions, domestic, and foreign remittances while reporting suspicious activities.
Deputy Branch Manager
ICICI Bank
Nov 2009 - Oct 2014 (4 years 11 months)
Managed branch operations, maintaining quality parameters and ensuring smooth customer request processing. Conducted enhanced due diligence for high-risk accounts and ensured compliance with regulatory guidelines. Provided highly personalized customer service, building and strengthening client relationships.
Phone Banking Officer
ADFC Pvt Ltd (HDFC Bank)
Oct 2008 - Jan 2009 (3 months)
Handled diverse customer queries related to liability products, ensuring accurate and timely responses. Provided comprehensive information on relevant banking products and services. Maintained high standards of customer satisfaction through effective communication.
Education
Degrees, certifications, and relevant coursework
Welingkar Institute of Management Development & Research
Post Graduate Diploma, Finance
Grade: Distinction
Completed a Post Graduate Diploma in Management with a specialization in Finance. Achieved a Distinction grade, demonstrating strong academic performance and a deep understanding of financial principles.
Manipal University
Post Graduate Diploma, Banking
Grade: 7.73
Obtained a Post Graduate Diploma in Banking, focusing on core banking operations and principles. Achieved a GPA of 7.73, indicating a solid grasp of banking concepts.
Sathaye College, Mumbai University
Bachelor of Science, Mathematics
Grade: Class-I
Earned a Bachelor of Science degree with a focus on Mathematics. Graduated with Class-I honors, reflecting strong analytical and problem-solving skills developed through the curriculum.
Availability
Location
IndiaAuthorized to work in
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