At HDFC Bank Ltd, I guided clients through a redesigned business-loan process, helping drive adoption and a rise in successfully processed loan volume and client satisfaction. Before that, I owned a 200+ client portfolio at Kotak Mahindra Bank Ltd and coordinated with credit, operations, and compliance teams to maintain 100% documentation compliance.
I’ve since built a facts-only RAG chatbot for HDFC Mutual Fund and prototyped an n8n AI agent workflow connecting Google Sheets, Google Docs, and Gmail. Through NextLeap, I’m training in product management fundamentals and have researched ChatGPT Voice Mode adoption in India.

