Ankita Sharma
@ankitasharma14
I build digital banking products that improve customer outcomes, reliability, and operational efficiency.
IndiaWhat I'm looking for
At ICICI Bank, I've shipped 10+ digital products across wealth management, CRM, payments, and voice banking, serving 15M+ customers. I own product vision, roadmaps, backlogs, and delivery from discovery through launch.
I've improved customer turnaround by 40%, reduced missed calls by 28%, delivered ₹67L in vendor savings, and maintained over 99.5% release stability. I translate business, customer, and compliance needs into API-ready requirements, user stories, and measurable product outcomes.
Experience
Work history, roles, and key accomplishments
Product Manager - Wealth Management
ICICI Bank
Jan 2025 - Present (1 year 8 months)
Owned product vision, roadmap, and backlog for wealth management platforms, driving discovery to launch for 15M+ customers across mobile and web digital channels. Led cross-functional Agile teams and achieved >99.5% release stability.
Product Manager – CRM Digital Platform (MSD)
ICICI Bank
Apr 2024 - Dec 2024 (8 months)
Owned end-to-end product lifecycle for a CRM enterprise platform, defining problem statements and prioritizing backlog to improve customer turnaround by 40%. Acted as key liaison between business, technology, and compliance teams.
Product Manager - VRM Digital Platform
ICICI Bank
May 2022 - Apr 2024 (1 year 11 months)
Led product discovery, design, and delivery for a voice banking platform, shipping end-to-end for 4,000+ users and reducing missed calls by 28%. Negotiated vendor contracts saving ₹67 lakh and improved operational efficiency through data analytics.
Education
Degrees, certifications, and relevant coursework
Shoolini University
Master of Business Administration, Business Administration
Grade: 8.65/10
Master of Business Administration (MBA) with a CGPA of 8.65/10, completed in 2022.
SLIET
Bachelor of Engineering, Engineering
Grade: 6.65/10
Bachelor of Engineering (B.E.) with a CGPA of 6.65/10, completed in 2018.
Macquarie University
Marketing Analytics, Marketing Analytics
Completed a certification in Marketing Analytics via Coursera.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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