Saumya Shankar
@saumyashankar
Experienced Senior Manager in Trade Finance and Product Management.
IndiaWhat I'm looking for
With 18 years of diverse experience in banking and fintech, I have honed my expertise in trade finance, stakeholder management, and product development. Currently, I serve as a Senior Manager at Cleareye.AI, where I lead product initiatives and ensure seamless client onboarding. My role involves collaborating with IT teams to refine product features and conducting training sessions for new clients, showcasing my commitment to delivering exceptional service.
Previously, I held various managerial positions at IDBI Bank, where I excelled in customer relationship management and operational excellence. I successfully managed trade finance operations, ensuring compliance and enhancing customer satisfaction. My ability to identify business requirements and work closely with development teams has consistently resulted in high-quality deliverables and improved product functionality.
Experience
Work history, roles, and key accomplishments
Senior Manager Products
Cleareye.AI
Apr 2024 - Present (1 year 3 months)
Demonstrated product capabilities to external clients and identified gaps for refinement. Liaised with IT teams for implementation and execution of product features, conducting product training for new clients.
Product Lead
Cleareye.AI
Jul 2021 - Present (4 years)
Developed a deep understanding of trade finance to conceive end-to-end product flows and define interface requirements. Identified business requirements, wrote user stories, and collaborated with developers for quality deliverables.
Service Operation Manager and Customer Service Manager
IDBI Bank Ltd
Jul 2017 - Present (8 years)
Achieved budget allocations for the branch and enhanced customer relationships through the branch channel, ensuring business compliance. Conducted regular due diligence for transactions and monitored account activities.
Manager, Trade Finance
IDBI Bank Ltd
Feb 2011 - Present (14 years 5 months)
Issued drafts and advised bank's customers on terms and conditions of Letters of Credit (L/Cs) to meet contractual obligations. Developed and maintained working relationships with nostro banks, supervising payment transfers.
Assistant Manager
HSBC
Sep 2010 - Present (14 years 10 months)
Successfully handled and serviced current account customers, resolving queries and generating leads. Focused on providing excellent customer service and identifying new business opportunities.
Officer
ICICI Bank Ltd
Aug 2006 - Present (18 years 11 months)
Managed trade desk operations, handling forex and branch customer queries. Served as a Privilege Banker for corporate remittances, current account customers, bank guarantees, and letters of credit.
Education
Degrees, certifications, and relevant coursework
University of Pune
Master of Commerce, Commerce
Grade: 56.25%
Completed a Master of Commerce degree, focusing on advanced business and financial concepts. Achieved a grade of 56.25%.
Symbiosis College of Arts and Commerce
Bachelor of Commerce, Commerce
Grade: 69.66%
Obtained a Bachelor of Commerce degree, gaining foundational knowledge in business and economics. Achieved a grade of 69.66%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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