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Kaustubh Dalal

@kaustubhdalal

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Results-driven professional transitioning into Product Management in fintech.

India

Message

What I'm looking for

I am seeking a remote Product Manager role in a dynamic fintech environment where I can leverage my domain expertise and product mindset to build innovative financial products.

With over 10 years of experience in the Banking, Financial Services, and Insurance (BFSI) sector, I am a results-driven professional now transitioning into Product Management. My focus is on fintech, SaaS, and API-driven digital banking solutions, where I leverage my expertise in customer-centric solutioning and product analytics. I hold certifications in Product Management from ISB and Google Data Analytics, which have equipped me with the necessary skills to excel in this field.

Throughout my career, I have collaborated with product and tech teams to enhance lending, payments, and trade finance offerings. My experience as a Senior Relationship Manager at Kotak Mahindra Bank has allowed me to work closely on digital banking and API-based workflows, while my previous roles at Axis Bank and IndusInd Bank have honed my ability to analyze client data and co-design innovative financial products. I am passionate about building solutions that not only meet customer needs but also drive business growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Relationship Manager

Current

Kotak Mahindra Bank

Jun 2024 - Present (1 year 1 month)

Collaborated with product and tech teams on digital banking and API-based workflows. Analyzed client data to co-design lending and trade finance product enhancements, supporting feature design and automation in onboarding journeys.

Digital Banking APIs Lending Trade Finance Product Enhancement Automation

Relationship Manager – Commercial Banking

Axis Bank

Dec 2021 - Present (3 years 7 months)

Led SME strategy for digital adoption across working capital and cash management. Provided insights for digital product improvements in corporate onboarding and reported product performance trends to reduce client churn and increase activation.

Working Capital Cash Management Onboarding performance reporting

Select Relationship Manager – Emerging Corporates

IndusInd Bank

Feb 2019 - Present (6 years 5 months)

Co-designed digital lending and treasury solutions with internal teams. Provided feedback on UI/UX of cash management platform for trade users.

Treasury Management UI UX Cash Management Trade Finance

Relationship Manager – Elite Trade Group

ICICI Bank

Sep 2015 - Present (9 years 10 months)

Increased adoption of digital forex/trade products through targeted campaigns. Collaborated on benchmarking reports for API partnerships and integrations.

Digital Forex Trading Products API Integration Benchmarking Integration

Procurement Executive

Export Trading Group (ETG)

Jul 2013 - Present (12 years)

Led international pricing strategy for agri-commodities and managed supply chain finance and export-import compliance documentation. Gained exposure to global B2B financial operations.

B2B Operations

Education

Degrees, certifications, and relevant coursework

Indian School of Business

Product Management Certification, Product Management

Completed a comprehensive program in Product Management, focusing on key aspects of product lifecycle, strategy, and execution. Gained expertise in developing and launching successful products.

Google

Certificate, Data Analytics

Acquired proficiency in data analytics, including SQL and data storytelling. Developed skills in interpreting data to drive business decisions and communicate insights effectively.

Udemy

Certificate, Fintech APIs & Open Banking

Studied the principles of Fintech APIs and Open Banking. Gained knowledge in leveraging APIs for financial services innovation and understanding the open banking ecosystem.

Udacity

Certificate, A/B Testing

Learned the methodologies and best practices for A/B testing. Developed skills in designing, executing, and analyzing experiments to optimize product features and user experiences.

IBS Pune

PGPM, Marketing & Finance

Pursued a postgraduate program in management with a specialization in Marketing and Finance. Developed a strong foundation in business administration, financial markets, and marketing strategies.

RTM Nagpur University

BBA, Finance

Completed a Bachelor of Business Administration with a focus on Finance. Gained foundational knowledge in financial principles, business operations, and economic concepts.