Pouton Riquel
@poutonriquel
I deliver bilingual French-English customer support, retention, and sales through remote communication channels.
CameroonWhat I'm looking for
At Tri-Logis, I support tenants and property owners remotely through email and phone, resolving inquiries, coordinating issue resolution, and maintaining accurate customer records.
Previously at Viva Call Center, I conducted outbound sales campaigns, presented products and services, handled objections, and strengthened customer retention while meeting performance targets.
I'm passionate about customer experience, technology, and AI-powered solutions, bringing professional French and English communication to phone, email, and chat support.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Tri-Logis
Sep 2025 - Present (1 year)
Provide support to tenants and property owners through email and phone communication. Resolve inquiries, coordinate issue resolution, and maintain accurate customer records.
Education
Degrees, certifications, and relevant coursework
Institut Supérieur de Chimie et de Gestion de Yaoundé
Bachelor's Degree, Industrial, Analytical and Environmental Chemistry
Pursued a Bachelor's Degree in Industrial, Analytical and Environmental Chemistry, focusing on chemical analysis and environmental applications.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Social media
Job categories
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