Open to opportunities

Pius Ogunlusi

@piusdedon

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Customer Care and Sales Operations leader driving service excellence through data and inventory control.

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What I'm looking for

I’m looking to contribute leadership expertise and operational insights to drive service excellence—streamlining service workflows, improving customer satisfaction, and using data and ERP to optimize inventory and performance.

I’m a dynamic, results-driven Customer Care Professional with over 7 years of experience across leadership support, merchandising, customer service, and inventory control management. I’ve led support teams and helped streamline service workflows, achieving over 92% customer satisfaction ratings.

I bring operational discipline and measurable improvements through data-driven decision-making and ERP-enabled processes—handling inventory controls, stock audits, cash flow, remittances, reconciliations, and financial reporting. In previous roles, I improved profitability by optimizing sales tracking and inventory management, and I reduced operational costs by 15% through effective financial planning and cost analysis.

Experience

Work history, roles, and key accomplishments

Sales Executive

Teyseer Services Company

Apr 2025 - Feb 2026 (10 months)

Identified and qualified prospects using research, networking, referrals, and CRM databases to build a strong sales pipeline. Negotiated terms, pricing, and contracts while maintaining accurate CRM records and supporting 92%+ customer satisfaction.

Lead Generation Databases Sales Pipeline Management Lead Qualification LinkedIn Sales Navigator Negotiation Client Relationship Management Customer Satisfaction Sales Reporting

Station Sales Manager

Farenheight Global Limited

Sep 2018 - Feb 2025 (6 years 5 months)

Directed daily station operations, ensuring compliance with safety regulations and optimal resource use while managing sales tracking, cash flow, and remittances. Conducted stock audits and maintained inventory controls for hydrocarbons products, improving profitability through better inventory management.

Operations Management Stock Audits Inventory Control Vendor Management Safety Compliance Performance Monitoring ERP

Business Analyst

Mamacass Restaurants Limited

Oct 2014 - Aug 2018 (3 years 10 months)

Prepared and monitored financial reports and streamlined cash and sales reconciliation to ensure policy compliance. Reduced operational costs by 15% through financial planning, cost analysis, and improved trade debtor collections using ERP for inventory, invoicing, procurement, and production.

Financial Reporting Cost Analysis Trade Debtors Management ERP Risk Management