Pius Ogunlusi
@piusdedon
Customer Care and Sales Operations leader driving service excellence through data and inventory control.
What I'm looking for
I’m a dynamic, results-driven Customer Care Professional with over 7 years of experience across leadership support, merchandising, customer service, and inventory control management. I’ve led support teams and helped streamline service workflows, achieving over 92% customer satisfaction ratings.
I bring operational discipline and measurable improvements through data-driven decision-making and ERP-enabled processes—handling inventory controls, stock audits, cash flow, remittances, reconciliations, and financial reporting. In previous roles, I improved profitability by optimizing sales tracking and inventory management, and I reduced operational costs by 15% through effective financial planning and cost analysis.
Experience
Work history, roles, and key accomplishments
Sales Executive
Teyseer Services Company
Apr 2025 - Feb 2026 (10 months)
Identified and qualified prospects using research, networking, referrals, and CRM databases to build a strong sales pipeline. Negotiated terms, pricing, and contracts while maintaining accurate CRM records and supporting 92%+ customer satisfaction.
Station Sales Manager
Farenheight Global Limited
Sep 2018 - Feb 2025 (6 years 5 months)
Directed daily station operations, ensuring compliance with safety regulations and optimal resource use while managing sales tracking, cash flow, and remittances. Conducted stock audits and maintained inventory controls for hydrocarbons products, improving profitability through better inventory management.
Business Analyst
Mamacass Restaurants Limited
Oct 2014 - Aug 2018 (3 years 10 months)
Prepared and monitored financial reports and streamlined cash and sales reconciliation to ensure policy compliance. Reduced operational costs by 15% through financial planning, cost analysis, and improved trade debtor collections using ERP for inventory, invoicing, procurement, and production.
Education
Degrees, certifications, and relevant coursework
Bestowal International University
Bachelor's Degree in Economics, Economics
Earned a Bachelor’s degree in Economics from Bestowal International University, completed September 2020.
Lagooz College
Senior Secondary School Certificate (SSCE)
Completed Senior Secondary School Certificate (SSCE) at Lagooz College in November 2008.
Federal Polytechnic, Ede
National Diploma (ND), Mathematics and Statistics
Earned a National Diploma (ND) in Mathematics and Statistics from Federal Polytechnic, Ede, completed December 2005.
Availability
Location
Authorized to work in
Salary expectations
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Skills
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