Pinkal Chauhan

I am a customer-focused Technical Account Manager with 13+ years of experience in client success, software development, and enterprise solution delivery. I bridge business and technical teams to deliver measurable outcomes, driving product adoption, renewals, and high customer satisfaction.

My background includes Drupal development, big data (Hadoop/Spark/Cassandra) and AI/ML project mentorship; I have delivered 100+ product demos and designed a 30-node Hadoop cluster for hands-on training. I partner with product and engineering teams to implement client-driven enhancements and optimize deployments.

I am recognized for rapid issue resolution, proactive engagement, and building trust-based relationships that increase utilization and ROI. I also bring teaching and research experience, having supervised 100+ student projects and presented academic work at international conferences.