pilipe pilpani
@pilipepilpani
Proactive retail professional with over 4 years of experience.
What I'm looking for
I am a proactive and customer-oriented retail professional with over four years of experience in reputable shops. My dedication to delivering outstanding service has earned me three 'Passion Awards' for consistently surpassing target KPIs, particularly in mystery shopper evaluations. I thrive in dynamic environments where I can leverage my skills to enhance customer satisfaction and drive sales.
Throughout my career, I have held various roles, including Sales Consultant and Service Manager, where I developed a strong understanding of customer needs and effective sales strategies. My experience at institutions like Bank of Georgia and Universal Banker has equipped me with the skills necessary to excel in retail and banking environments. I am passionate about creating positive customer experiences and contributing to team success.
Experience
Work history, roles, and key accomplishments
Universal Banker
Basisbank
Jan 2025 - Present (6 months)
Assisted clients with banking transactions and provided comprehensive financial solutions as a Universal Banker. Maintained strong client relationships and ensured compliance with banking regulations.
Service Manager
TBC Bank
Feb 2020 - Present (5 years 5 months)
Managed service operations and ensured customer satisfaction as a Service Manager. Implemented strategies to improve service delivery and operational efficiency.
Sales Consultant
Bank of Georgia
Mar 2019 - Present (6 years 4 months)
Provided exceptional customer service and achieved sales targets as a Sales Consultant. Collaborated with team members to enhance customer satisfaction and drive business growth.
Editor
Area.ge
Mar 2019 - Present (6 years 4 months)
Edited and managed content for Area.ge, ensuring high quality and accuracy. Utilized Adobe Photoshop and Adobe InDesign for various design tasks.
Education
Degrees, certifications, and relevant coursework
84 School
Bachelor
Attended 84 School in Tbilisi, Georgia, from March 2003 to April 2015. Completed elementary education during this period.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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