Zura Pertaia

Worked as Director of Client Relations, CCA at Transaction Systems Ltd..

In my role as Shop Director, I successfully managed day-to-day operations, ensuring seamless customer experiences while overseeing team performance and achieving sales targets. Key responsibilities included multitasking across various operational areas, maintaining strong client relationships, and implementing strategies to optimize store performance. This position further strengthened my leadersh

successfully established and led the sales department from the ground up, implementing clear processes and strategies to drive growth and efficiency. I developed and strengthened B2B sales by building key partnerships, negotiating high-value contracts, and expanding the company’s client base.

To further optimize sales operations, I introduced a call center, enabling systematic outreach to leads a

- Developed and implemented comprehensive sales strategies to drive business growth and increase revenue
- Conducted market research and analysis to identify new opportunities and target markets
- Generated leads through various channels, including networking, referrals, and online platforms
- Built and maintained strong relationships with clients and key stakeholders, ensuring customer satisfacti

- Managed various types of assets as a Private Equity Fund
- Built long-term investor partnerships through effective relationship management
- Provided investment portfolio consulting to clients
- Conducted market research and analysis to identify investment opportunities
- Prepared and delivered presentations to potential investors

- Led the department responsible for obtaining advertising permissions in Tbilisi
- Oversaw mountain resort OOH advertising medium in Georgia
- Conducted direct sales with SME businesses, achieving revenue targets
- Managed accounts and portfolios, ensuring client satisfaction and retention
- Negotiated contracts and terms with clients and vendors
- Provided consulting services to clients for effe

- Planned and assigned daily workload to sales team members
- Interviewed, hired, and trained sales representatives
- Developed and implemented sales techniques to drive business growth
- Identified customer needs and suggested product enhancements
- Conducted market research to identify new target markets

- Conducted active search and held meetings to present investment proposals
- Assessed customer risk profiles and identified investment needs
- Offered investment decisions for wealth preservation and enhancement
- Provided financial advice on mutual funds, deposits, pension funds, and insurance products

- Provided service to private clients in additional offices
- Advised and sold retail banking products, including loans, credit cards, and checking accounts
- Participated in organizing micro-marketing campaigns to attract new customers
- Conducted negotiations and consultations with major clients
- Maintained regular reporting rosters and ensured smooth internal workflow

- Worked with the current client base while attracting new companies
- Conducted negotiations, presentations, and registration procedures
- Provided consultations on all matters related to pension insurance
- Traveled for business purposes and provided on-site consultations

- Engaged in direct sales activities, promoting banking products and services to clients
- Actively sought out potential customers through various channels, including cold calling and networking events
- Conducted sales presentations and product demonstrations to showcase the features and benefits of the offerings
- Identified customer needs and provided tailored solutions to meet their financial

- Conducted negotiations with client-companies to secure sales of banking products and services
- Presented and promoted a wide range of banking solutions
- Utilized effective negotiation techniques to reach mutually beneficial agreements
- Assisted clients in evaluating their creditworthiness and provided guidance on financial matters
- Facilitated the completion of necessary paperwork and docume

- Bachelor's degree in Finance and Credit from State University of Management
- Specialized in finance and credit principles, theories, and practices
- Developed a solid understanding of financial management, investment analysis, and risk assessment
- Studied various aspects of banking, including credit evaluation, financial markets, and investment strategies
- Actively engaged in coursework and p