At Brookfield Residential, I serve as the primary point of contact for 20+ customers daily, responding to questions and resolving concerns while maintaining positive relationships.
I coordinate work and delivery schedules with customers, vendors, and internal teams, and partner with sales on contracts, invoices, and administrative records.
I also led implementation of new software and trained department team members to improve adoption in daily workflows. Earlier, as an Administrative Assistant at Brustein & Manasevit, PLLC, I supported HR and administrative operations using Outlook, SharePoint, and Excel.
