Open to opportunities

Pedro Lopes

@pedrolopes1

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Experienced Program Director and Coach with a focus on business growth.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my skills in business development and coaching to drive growth and success.

I am a dedicated Program Director and Coach at Gracie Barra California, where I lead sales and marketing initiatives at the world's top Jiu-jitsu school. My role involves directing coaching programs for new school launches and helping clients achieve remarkable results through effective processes and technologies.

Previously, I founded Plural Bots, a consultancy that specialized in integrating WhatsApp into marketing and customer service strategies. I successfully managed business messaging projects, built audience segmentation strategies, and provided ongoing training to clients, ensuring they could scale their messaging operations effectively.

With extensive experience in business development and partnerships, I have worked with leading companies like 360dialog and SmartBeings Inc., driving revenue growth and cultivating strategic relationships. My background in sales and account management has equipped me with the skills to deliver exceptional customer service and achieve sales targets consistently.

Experience

Work history, roles, and key accomplishments

Current

Program Director and Coach

Current

Gracie Barra California

Feb 2025 - Present (6 months)

Led sales and marketing initiatives at a premier Jiu-jítsu school, significantly contributing to its market presence. Directed the coaching program for a new school launch, ensuring successful implementation and operation.

Sales Marketing Coaching Program Management Business Development Team Leadership Strategic Planning Market Analysis Customer Relationship Management Brand Management

Founder

Plural Bots

Aug 2020 - Feb 2025 (4 years 6 months)

Led a consultancy focused on integrating WhatsApp into marketing and customer service strategies for various companies. Managed business messaging projects using the WhatsApp Business API, tailoring solutions to client goals and tech stacks.

WhatsApp Business API Marketing Automation Customer Service Business Development Strategic Consulting Project Management Sales Strategy Digital Marketing

Head of Business Development - Brazil / USA / Canada

360dialog

Oct 2023 - Jul 2024 (9 months)

Represented a leading WhatsApp Business API provider across key markets, advising businesses and agencies on setting up and launching WhatsApp-based solutions. Collaborated with teams to implement paid WhatsApp entry points and acted as a bridge between commercial and technical teams.

WhatsApp Business API Business Development Client Relations Strategic Partnerships Sales Enablement Market Analysis Compliance Commercial Strategy

Global Head of Partnerships

SmartBeings Inc

Jan 2019 - Aug 2020 (1 year 7 months)

Drove global revenue growth and increased market reach through strategic partnerships with industry leaders. Developed and executed comprehensive partnership strategies, resulting in key collaborations that supported business objectives.

Partnership Development Revenue Growth Support Market Expansion Contract Negotiation Relationship Management Strategic Planning Business Development Alliance Management Go To Market Strategy

Corporate Account Manager - EMEA

Jan 2016 - Jan 2018 (2 years)

Cultivated and nurtured strong client relationships, consistently delivering exceptional levels of customer service. Achieved and exceeded sales targets through proactive account management, driving revenue growth.

Account Management Client Relationship Management Sales Targets Customer Service Sales Growth Sales Strategy Cross Functional Collaboration Business Development Negotiation CRM

Sales Team Leader

THG Sports, Marcus Evans Group

Oct 2015 - Feb 2016 (4 months)

Led and trained a high-performing sales team, consistently achieving sales targets. Conducted thorough market analysis to inform effective sales strategies that drove product promotion and sales growth.

Sales Leadership Sales Strategy Market Analysis Performance Coaching Sales Management Product Promotion Business Development Mentorship

Senior Sales Executive

THG Sports, Marcus Evans Group

Aug 2014 - Oct 2015 (1 year 2 months)

Led a high-performing sales team by providing expert guidance and support to drive individual and collective success. Conducted in-depth market research and leveraged effective sales strategies to consistently exceed sales goals and targets.

Sales Leadership Market Research Sales Strategy Coaching Sales Targets Team Management Business Development Negotiation

New Business Analyst

eStoks - Soluções em Ativos e Estoques Excedentes S.A

Sep 2013 - Apr 2014 (7 months)

Led the Commercial and New Business areas, proactively acquiring new customers by clearly communicating the innovative business model. Collaborated on multiple successful new businesses, gaining valuable insights into diverse customer acquisition strategies.

Customer Acquisition Commercial Strategy Business Model Innovation Market Analysis Sales Collaboration Strategic Partnerships Business Development Client Relations

Sales Operations Specialist

IBM

Mar 2009 - Jan 2011 (1 year 10 months)

Supported the USA and Canada sales team by accurately inputting sales data into Siebel CRM system, providing essential reports for representatives and directors. Maintained a key position as the Siebel CRM expert within the team, ensuring seamless communication and efficient processes.

Sales Operations Data Entry Reporting CRM Management Sales Support Organizational Skills Process Improvement Team Collaboration

Education

Degrees, certifications, and relevant coursework

Ibmec

Bachelor of Business Administration (BBA), Business Administration

2009 - 2012

Studied business administration, gaining a comprehensive understanding of management principles, marketing, and finance. Developed strong analytical and problem-solving skills applicable to various business environments.