Paul UserPU
Open to opportunities

Paul User

@pauluser2

Dedicated customer service professional focused on enhancing customer experiences.

United States

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated and hardworking individual with a strong background in customer service, seeking to leverage my skills in a customer service professional role. My commitment to improving the customer experience is evident in my ability to form meaningful relationships with customers and work effectively within cross-functional teams. I excel at addressing complex concerns and am known for my ability to prioritize tasks and complete them in a timely manner, producing positive results.

Throughout my career, I have developed expert problem-solving skills and an outstanding ability to resolve difficulties. My experience as an Assistant Produce Lead at Quality Food Center/Kroger allowed me to maintain a clean and well-stocked produce department while delivering a memorable shopping experience. I achieved optimal passing scores for all health and safety audits by proactively addressing concerns within the department. My previous role as an Assistant Manager at Adventure Island Amusement further honed my leadership skills, where I developed effective employee schedules and implemented safety procedures that prevented workplace injuries.

Experience

Work history, roles, and key accomplishments

QC

Assistant Produce Lead

Quality Food Center/Kroger

May 2023 - Feb 2024 (9 months)

Maintained a clean, fresh, and well-stocked produce department while delivering a memorable shopping experience. Achieved optimal passing scores for health/safety and audit checks by addressing concerns within the department.

QF

Produce Clerk

QFC

Apr 2023 - May 2023 (1 month)

Ensured optimal quality of produce by replenishing stock and rotating products. Assisted customers in locating items and answering queries to enhance their shopping experience.

AA

Assistant Manager

Adventure Island Amusement

Jan 2013 - Dec 2017 (4 years 11 months)

Developed employee schedules, defined workflow procedures, and coordinated operations. Implemented safety procedures to prevent workplace injuries and coached staff effectively.

Education

Degrees, certifications, and relevant coursework

Pensacola State College logoPC

Pensacola State College

Associates of Liberal Arts, Liberal Arts

Completed an Associates of Liberal Arts, focusing on various aspects of liberal arts education.

Tech stack

Software and tools used professionally

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Paul User - Assistant Produce Lead - Quality Food Center/Kroger | Himalayas