Paul User
@pauluser2
Dedicated customer service professional focused on enhancing customer experiences.
What I'm looking for
I am a dedicated and hardworking individual with a strong background in customer service, seeking to leverage my skills in a customer service professional role. My commitment to improving the customer experience is evident in my ability to form meaningful relationships with customers and work effectively within cross-functional teams. I excel at addressing complex concerns and am known for my ability to prioritize tasks and complete them in a timely manner, producing positive results.
Throughout my career, I have developed expert problem-solving skills and an outstanding ability to resolve difficulties. My experience as an Assistant Produce Lead at Quality Food Center/Kroger allowed me to maintain a clean and well-stocked produce department while delivering a memorable shopping experience. I achieved optimal passing scores for all health and safety audits by proactively addressing concerns within the department. My previous role as an Assistant Manager at Adventure Island Amusement further honed my leadership skills, where I developed effective employee schedules and implemented safety procedures that prevented workplace injuries.
Experience
Work history, roles, and key accomplishments
Assistant Produce Lead
Quality Food Center/Kroger
May 2023 - Feb 2024 (9 months)
Maintained a clean, fresh, and well-stocked produce department while delivering a memorable shopping experience. Achieved optimal passing scores for health/safety and audit checks by addressing concerns within the department.
Produce Clerk
QFC
Apr 2023 - May 2023 (1 month)
Ensured optimal quality of produce by replenishing stock and rotating products. Assisted customers in locating items and answering queries to enhance their shopping experience.
Assistant Manager
Adventure Island Amusement
Jan 2013 - Dec 2017 (4 years 11 months)
Developed employee schedules, defined workflow procedures, and coordinated operations. Implemented safety procedures to prevent workplace injuries and coached staff effectively.
Education
Degrees, certifications, and relevant coursework
Pensacola State College
Associates of Liberal Arts, Liberal Arts
Completed an Associates of Liberal Arts, focusing on various aspects of liberal arts education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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