Paul User
@paulolatunji001
Operations & Client Execution Specialist coordinating customer operations, client communication, and high-value transactions from inquiry to delivery.
NigeriaWhat I'm looking for
I’ve coordinated 100+ high-value vehicle transactions at Gapsoman Autos Nig Ltd, managing client communication, negotiations, inspections, documentation, logistics, and delivery across deals worth ₦2M–₦80M.
I manage 15–30 inbound customer enquiries daily, maintaining structured follow-up throughout the sales cycle while supporting trade-in transactions, financing discussions, service recovery, and post-sale engagement that drives repeat business and referrals.
Through Halomedical Systems Limited, I supported sales and administrative operations for medical equipment distribution, coordinating B2B client communication, proposals, documentation, and delivery logistics.
I’m currently completing a Product Management & Business Analysis internship with Just Lit Digital, where I create user personas, customer journey maps, BPMN process flows, stakeholder analyses, KPI frameworks, product requirements, and workflow documentation while working in an Agile environment.
I’m currently seeking remote opportunities in Operations, Sales Operations, Sales Support, Customer Support, or Client Success, where I can improve customer experience, streamline processes, and support business growth.
Experience
Work history, roles, and key accomplishments
Product & Business Analysis Intern
Just Lit Digital
Jul 2026 - Present (3 months)
Completing practical product management and business analysis assignments within an Agile learning environment while onboarding to ClickUp for project collaboration. Developing product artefacts including user personas, customer journey maps, user stories, acceptance criteria, product requirements, and business cases.
Auto Sales Consultant
Gapsoman Autos Nig Ltd
Mar 2021 - Present (5 years 7 months)
Coordinated the execution of 100+ high-value vehicle transactions (₦2M-₦80M), overseeing client communication, negotiations, inspections, documentation, and delivery. Managed 15-30 inbound client enquiries daily across WhatsApp, referrals, and social platforms while maintaining structured follow-up throughout the sales cycle.
Sales & Administrative Assistant
Halomedical Systems Limited
Jan 2020 - Jun 2020 (5 months)
Supported sales and administrative operations for medical equipment distribution to government hospitals. Coordinated client communication, documentation, and proposal preparation for B2B procurement processes, and assisted logistics coordination to ensure timely delivery of medical equipment across institutional clients.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Chemistry
2014 - 2019
Bachelor of Science in Chemistry from the University of Lagos, completed in June 2019.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Portfolio
paul-olatunjiops.lovable.appSocial media
Job categories
Skills
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