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Paulo AgustinPA
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Paulo Agustin

@pauloagustin1

Executive Assistant managing executive calendars and correspondence while maintaining project trackers and client records.

Philippines
Message

In my current Executive Assistant role, I manage executive email correspondence, calendars, meetings, and company events to keep leadership schedules organized. I also maintain project trackers and client records across ongoing initiatives.

As a Data Input Specialist, I create and update product menus, organize food images, and verify product records through routine audits.

At Cerium Networks PH, I delivered advanced technical support for Microsoft products, Windows environments, Office 365, cloud services, and iOS devices. I also served as a subject matter expert, mentoring team members and resolving escalated issues.

Experience

Work history, roles, and key accomplishments

HM

Email Support Representative

Harte Hanks Manila

Feb 2020 - Aug 2022 (2 years 6 months)

Managed customer inquiries, returns, refunds, and escalations via email, maintaining professional and timely responses. Resolved complex customer issues while adhering to service-level agreements and quality standards.

Education

Degrees, certifications, and relevant coursework

Paulo hasn't added their education

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